Dan Faber | Page 22

I've been very happy with the response and customer service I've received whenever I've had to bring my car in for service (which has only been oil changes and tire rotations). They take time to liste service I've received whenever I've had to bring my car in for service (which has only been oil changes and tire rotations). They take time to listen to your questions and never make you feel rushed! More

by DEBRA.FRANTTI Verified Customer Verified Customer

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I had excellent service and was given good recommendations on upcoming things that will need to be done. recommendations on upcoming things that will need to be done. More

by GAYLELHAUG Verified Customer Verified Customer

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Dan was very helpful.when you u get there he right there to help you with your problems you have with your car.I really appreciate what he does. to help you with your problems you have with your car.I really appreciate what he does. More

by FARIBARRAKHSHAN Verified Customer Verified Customer

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They received my car without appointment, and corrected the battery problem. Thank you, also took care of the warranty process. the battery problem. Thank you, also took care of the warranty process. More

by rodrigoriverah Verified Customer Verified Customer

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Excelentet service and personal frienddly minimun time and low Prices quality with the parts and good information and low Prices quality with the parts and good information More

by cansinocass Verified Customer Verified Customer

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One time Dan pope gave my car back with the mirror broken; then glued it back on. I can't even adjust the drivers side mirror now. Alem quoted $427; for pads and resurfacing the rotors. They had a broken; then glued it back on. I can't even adjust the drivers side mirror now. Alem quoted $427; for pads and resurfacing the rotors. They had a $199 special; 271 for resurfacing of the rotors (no coupon needed) that he failed to honor. He then said the job was complete for 241; once he found out I was using a coupon; he became so upset and increased the price to 341. Ben the director or service manager; than failed to take the blame for alems actions (that's always the manager job); tried placating me as if he were doing me a favor, and offered it for $289. After 20 minutes in his office; i was bored and tired of talking, so I left. Often times Alex is always there somewhere; he triples the prices and I'm tired of working around him. They failed to quote after market, genuine new and refurbished, or used Toyota part prices in the quotes. They never have the rental fleet available, they are supposed to offer a rental with every repair. Yesterday Alem never completed a complete diagnostic; and Trent gave my vehicle back needing cvc joints which it definitely didn't when took it in for repair. More

by rhaddon Verified Customer Verified Customer

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They are always great to work with! They are very timely as well! Great job! as well! Great job! More

by ahkup Verified Customer Verified Customer

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The car was dropped off the night before to have its 50K mile oil change and tire rotation. All the work was done the following day and I was notified when it was complete. When I arrived to pick it up ev mile oil change and tire rotation. All the work was done the following day and I was notified when it was complete. When I arrived to pick it up everything was ready and the car was washed. More

by Audwc Verified Customer Verified Customer

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Dan Faber did an excellent job in getting my Highlander in for service and tire rotation on time scheduled and completed in a very short time. He also did a very good job explaining the service conducte in for service and tire rotation on time scheduled and completed in a very short time. He also did a very good job explaining the service conducted when I checked out. More

by TLSLING Verified Customer Verified Customer

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Service appointments are very easy to obtain,they are willing to try to give your requested date and time. The service department is 1st. class !! The employees are very kind and verbally appreciate th willing to try to give your requested date and time. The service department is 1st. class !! The employees are very kind and verbally appreciate their customers. I recommend St.Cloud Toyota to friends and family. We are a lifetime purchaser of their products. Thank you More

by BERGMANN Verified Customer Verified Customer

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