Dan Faber | Page 39

5K Service went very well, Tara reached out to me to remind us that we were coming up in 6 months for service and set out appointment for me. we dropped off the car early for the appointment and it was remind us that we were coming up in 6 months for service and set out appointment for me. we dropped off the car early for the appointment and it was ready was sooner than it was supposed to. Dan Faber was amazing as always and explains the whole process from start to finish and explains what they are looking for at this service interval. More

by tylerhommerding Verified Customer Verified Customer

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“Someone super glued the fuse.” Since This dealer is the only team that has done any work under the hood (EVER) they are now supergluing parts in order to gain more work? Or perhaps it’s just sloppiness of only team that has done any work under the hood (EVER) they are now supergluing parts in order to gain more work? Or perhaps it’s just sloppiness of work done years ago that was never spotted? Regardless there is either malicious work being done or negligent work and this is the icing on the cake of issues I’ve had with this service team (the actual work being done-not the customer service team) and I won’t be returning. More

by N/a Verified Customer Verified Customer

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Clean area. Love the hot chocolate. Pleasant staff to work with. Have had all my cars serviced at the St. Cloud dealership. Family does too. work with. Have had all my cars serviced at the St. Cloud dealership. Family does too. More

by kimwestgaard Verified Customer Verified Customer

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Great customer service and exceptional mechanics. St. Cloud Toyota takes seriously getting what needs to be done for my vehicles. They stand behind their work and help with anything including rides aroun Cloud Toyota takes seriously getting what needs to be done for my vehicles. They stand behind their work and help with anything including rides around town while we are waiting. More

by Kirsten Verified Customer Verified Customer

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Fast and friendly service. Clean lobby and restrooms. Free coffee always a plus on a cold day! Car wash was a nice touch to the service! Free coffee always a plus on a cold day! Car wash was a nice touch to the service! More

by vanalphentransport Verified Customer Verified Customer

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Service was completed very quickly and the employees were very friendly. The person that checked me in had a mask so I don't know who it was. very friendly. The person that checked me in had a mask so I don't know who it was. More

by mntoaz Verified Customer Verified Customer

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Excellent and courteous service as usual. Very patient explanations of the work done and very willing to answer questions. Very impressed with the safety precautions for Covid. explanations of the work done and very willing to answer questions. Very impressed with the safety precautions for Covid. More

by Dinosaur Verified Customer Verified Customer

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I was for an oil change, tire rotation and to do an alignment. I also let them know of a leaking tire& to have a car wash. All was stated that it was completed but when I went outside to get in my vehi alignment. I also let them know of a leaking tire& to have a car wash. All was stated that it was completed but when I went outside to get in my vehicle, my car was not washed. Also, within a few days, the alert came back on for the low/leaking tire and the tire was in the same spot that leaked prior to appt. So, I paid for a tire rotation but did I even get one? Just like the car wash that ‘wasn’t done’? More

by JANDSREVOIR Verified Customer Verified Customer

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Issue with the defrost in our Toyota Highlander not working correctly. Scheduled service, Dan was our advisor and explained everything very well. They ordered the part needed and did the repair with gr working correctly. Scheduled service, Dan was our advisor and explained everything very well. They ordered the part needed and did the repair with great communication with us. More

by DANSCHROERS Verified Customer Verified Customer

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Got me in as scheduled in spite of inclement weather. Fast service and was treated courteously. Will be back to St. Cloud Toyota for future maintenance Fast service and was treated courteously. Will be back to St. Cloud Toyota for future maintenance More

by soldenburg1963 Verified Customer Verified Customer

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