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Dan Faber
Refer Me
538 Reviews
538 Reviews
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538 Reviews of Dan Faber
February 08, 2020
Brakes for a 2012 Prius I scheduled a brake service to be performed after a recent oil change and inspection revealed that the original brakes on our Prius needed attention ( I scheduled a brake service to be performed after a recent oil change and inspection revealed that the original brakes on our Prius needed attention (160,000 miles on the first set of pads!). Got a quote and came to pick up the vehicle and found the bill to be over a hundred more than the quote. I showed this to the service rep along with the coupon I had for $60 off which would have made the total cost about $420. The rep explained to me that the quote I had been given was missing the labor charges on the rear brakes. I told him I felt I had been misled, and he understood. He spoke with the manager, and my bill was adjusted to $453. Not perfect, but they were willing to appease my disappointment with $130 off their original bill. Apparently they have a glitch in their computer system which left off the rear brakes labor portion in the original quote. I was pleased that they understood my frustration and were willing to do something about it. I've always been happy with the service I've received here. More
by bill
Verified Customer
Helpful 
February 05, 2020
Thx to Ben Becker for pointing me in a direction that resolved my issue. This is my continuing satisfaction with the your service department. I appreciate the good attitude of your staff; and also of you resolved my issue. This is my continuing satisfaction with the your service department. I appreciate the good attitude of your staff; and also of your shuttle drivers. Thx. More
by dfmareck
February 04, 2020
FAST LAST MINUTE SERVICE You never know when Your battery is going to take a dump on you. I called and they worked me in to replace the battery! great techs and service team! You never know when Your battery is going to take a dump on you. I called and they worked me in to replace the battery! great techs and service team! More
by tylerhommerding
February 03, 2020
Responsive, helpful and welcoming My 15000 mile service and a quirk in the phone connectivity were handled well and done in a timely fashion,. I felt listened too and the issue of con My 15000 mile service and a quirk in the phone connectivity were handled well and done in a timely fashion,. I felt listened too and the issue of concern was addressed. More
by gldahl7
Other Employees Tagged: Dan Pope
February 01, 2020
January 31, 2020
oil change & tire rotation As always, excellent service along with a much needed free car wash. Department is clean &. comfortable. All staff are friendly and professional. My n As always, excellent service along with a much needed free car wash. Department is clean &. comfortable. All staff are friendly and professional. My needs and questions are addressed. More
by RH
Other Employees Tagged: Jeff Pagel
January 30, 2020
Went for a oil and a battery change. Overcharged even I showed the prizes on their own web site. Unhappy about the customer service. Felt like ripping me off even I had price evidence. showed the prizes on their own web site. Unhappy about the customer service. Felt like ripping me off even I had price evidence. More
by anushkahewarathna
Other Employees Tagged: Lori Heinz
January 27, 2020
Tire Rotate Service Advisor, Dan Faber, has provided top-notch service and recommendations in a professional, yet non-aggressive way, which is something my husban Service Advisor, Dan Faber, has provided top-notch service and recommendations in a professional, yet non-aggressive way, which is something my husband and I truly appreciate. He's done a great job for us; keep up the great job, Dan! Kenn and Shirley B. More
by SMBURR0
