Dan Faber | Page 55

Handled recall issue effectively Service center scheduled a service recall issue effectively and efficiently. Toyota arranged for a lender vehicle as service required 2 days. They c Service center scheduled a service recall issue effectively and efficiently. Toyota arranged for a lender vehicle as service required 2 days. They communicated with us in a timely manner. More

by SAILORDUDE58 Verified Customer Verified Customer

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I have always found the St. Cloud Toyota Service Center very helpful and concerned about my car (Avalon) maintenance. They are very helpful offer fast service and considerate of my issues. Your service h very helpful and concerned about my car (Avalon) maintenance. They are very helpful offer fast service and considerate of my issues. Your service has been the main reason I bought my car from St. Cloud Toyota. More

by ajiggs Verified Customer Verified Customer

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After tire rotation, technician left lug nuts very loose on one of four wheels. Car vibrated severely. Service sent technicians to my home, tightened lug nuts, took car to shop for checkout, returned car on one of four wheels. Car vibrated severely. Service sent technicians to my home, tightened lug nuts, took car to shop for checkout, returned car to my garage. While very disappointed with the error, we could have had a serious accident, Service Lead and Manager took very quick action to resolve the problem. I appreciate the they took responsibility and handled it quickly. More

by MJR2265 Verified Customer Verified Customer

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Great service and with great knowledgeable. I will definitely refer to my friends and family members to visit there.. thanks to the great salesman. Johnson definitely refer to my friends and family members to visit there.. thanks to the great salesman. Johnson More

by MKHANDKER Verified Customer Verified Customer

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Great service as always!!!! The two Dan’s provided outstanding customer support. The technicians worked on Rose’s car and performed excellent quality work!!! Thanks once again. outstanding customer support. The technicians worked on Rose’s car and performed excellent quality work!!! Thanks once again. More

by ROSGER Verified Customer Verified Customer

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the staff are very professional and very helpful and I appreciate the help. I also enjoyed Tom, the older gentleman who bright be to work. appreciate the help. I also enjoyed Tom, the older gentleman who bright be to work. More

by NOCONNELL150 Verified Customer Verified Customer

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Friendly personnel,ontime service,confidence with work done St Cloud Toyota service is outstanding for the reasons above. I get the impression that they really care about their customers when buying a car and u St Cloud Toyota service is outstanding for the reasons above. I get the impression that they really care about their customers when buying a car and using the service dept. It is main the reason I have purchased my last three cars (2 Prius 1 RAV4) from Toyota. More

by BOB66SR Verified Customer Verified Customer

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Service check I had come to have my oil level checked on Saturday. The staff was very friendly and the service was prompt. They had topped all of the fluid levels a I had come to have my oil level checked on Saturday. The staff was very friendly and the service was prompt. They had topped all of the fluid levels and washed my car. More

by TVENSKE Verified Customer Verified Customer

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Brakes for a 2012 Prius I scheduled a brake service to be performed after a recent oil change and inspection revealed that the original brakes on our Prius needed attention ( I scheduled a brake service to be performed after a recent oil change and inspection revealed that the original brakes on our Prius needed attention (160,000 miles on the first set of pads!). Got a quote and came to pick up the vehicle and found the bill to be over a hundred more than the quote. I showed this to the service rep along with the coupon I had for $60 off which would have made the total cost about $420. The rep explained to me that the quote I had been given was missing the labor charges on the rear brakes. I told him I felt I had been misled, and he understood. He spoke with the manager, and my bill was adjusted to $453. Not perfect, but they were willing to appease my disappointment with $130 off their original bill. Apparently they have a glitch in their computer system which left off the rear brakes labor portion in the original quote. I was pleased that they understood my frustration and were willing to do something about it. I've always been happy with the service I've received here. More

by bill Verified Customer Verified Customer

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Speedy service It was easy to schedule my appointment and the service took less time than I expected. The customer service representative was pleasant and knowledgea It was easy to schedule my appointment and the service took less time than I expected. The customer service representative was pleasant and knowledgeable. The waiting area was nice. Only item lacking was decaf coffee. :) More

by dmbotz Verified Customer Verified Customer

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