Dan Faber | Page 56
Assistant Service Manager
St Cloud Toyota
418 Second Street South
Waite Park, MN 56387
562 Reviews
Write a Review562 Reviews of Dan Faber
February 18, 2020
Friendly personnel,ontime service,confidence with work done St Cloud Toyota service is outstanding for the reasons above. I get the impression that they really care about their customers when buying a car and u St Cloud Toyota service is outstanding for the reasons above. I get the impression that they really care about their customers when buying a car and using the service dept. It is main the reason I have purchased my last three cars (2 Prius 1 RAV4) from Toyota. More
February 09, 2020
Service check I had come to have my oil level checked on Saturday. The staff was very friendly and the service was prompt. They had topped all of the fluid levels a I had come to have my oil level checked on Saturday. The staff was very friendly and the service was prompt. They had topped all of the fluid levels and washed my car. More
Other Employees Tagged: Rob Brink , Dennis Bartkowitz, Trent Braun, Ethan Kleinschmidt, Kristen Murray
February 08, 2020
Brakes for a 2012 Prius I scheduled a brake service to be performed after a recent oil change and inspection revealed that the original brakes on our Prius needed attention ( I scheduled a brake service to be performed after a recent oil change and inspection revealed that the original brakes on our Prius needed attention (160,000 miles on the first set of pads!). Got a quote and came to pick up the vehicle and found the bill to be over a hundred more than the quote. I showed this to the service rep along with the coupon I had for $60 off which would have made the total cost about $420. The rep explained to me that the quote I had been given was missing the labor charges on the rear brakes. I told him I felt I had been misled, and he understood. He spoke with the manager, and my bill was adjusted to $453. Not perfect, but they were willing to appease my disappointment with $130 off their original bill. Apparently they have a glitch in their computer system which left off the rear brakes labor portion in the original quote. I was pleased that they understood my frustration and were willing to do something about it. I've always been happy with the service I've received here. More
February 08, 2020
Speedy service It was easy to schedule my appointment and the service took less time than I expected. The customer service representative was pleasant and knowledgea It was easy to schedule my appointment and the service took less time than I expected. The customer service representative was pleasant and knowledgeable. The waiting area was nice. Only item lacking was decaf coffee. :) More
February 06, 2020
Thx to Ben Becker for pointing me in a direction that resolved my issue. This is my continuing satisfaction with the your service department. I appreciate the good attitude of your staff; and also of you resolved my issue. This is my continuing satisfaction with the your service department. I appreciate the good attitude of your staff; and also of your shuttle drivers. Thx. More
February 04, 2020
FAST LAST MINUTE SERVICE You never know when Your battery is going to take a dump on you. I called and they worked me in to replace the battery! great techs and service team! You never know when Your battery is going to take a dump on you. I called and they worked me in to replace the battery! great techs and service team! More
February 03, 2020
Responsive, helpful and welcoming My 15000 mile service and a quirk in the phone connectivity were handled well and done in a timely fashion,. I felt listened too and the issue of con My 15000 mile service and a quirk in the phone connectivity were handled well and done in a timely fashion,. I felt listened too and the issue of concern was addressed. More
Other Employees Tagged: Dan Pope
January 31, 2020
oil change & tire rotation As always, excellent service along with a much needed free car wash. Department is clean &. comfortable. All staff are friendly and professional. My n As always, excellent service along with a much needed free car wash. Department is clean &. comfortable. All staff are friendly and professional. My needs and questions are addressed. More
Other Employees Tagged: Jeff Pagel
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