Dan Foster | Page 23

In February we bought a used car for my wife. We went to dealership after dealership disappointed mostly with the kind of "service" we received. Everywhere we went we met pushy salesmen with their slick ta dealership after dealership disappointed mostly with the kind of "service" we received. Everywhere we went we met pushy salesmen with their slick tactics. Then we went to Lexus of Naperville and met Dan Foster. He was super friendly, and not pushy at all. It was a completely different experience, actually enjoyable. We left feeling like we were cared for. So when it was time to replace my car, we honestly didn't even look anywhere else. I emailed Dan and told him what I was looking for and we bought our second car from Dan Foster at Lexus Naperville. I can honestly say that I do not plan on buying a car anywhere else. Lexus of Naperville is fantastic. More

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Dan was excellent. We came in on a Saturday a few minutes after closing. They still unlocked the door and assisted us. Dan was perfect!! He didn't rush us at all. This was a big decision and I'm glad minutes after closing. They still unlocked the door and assisted us. Dan was perfect!! He didn't rush us at all. This was a big decision and I'm glad Dan was involved. I will recommend Dan anyday!!!! More

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My wife and I have had financial problems and were looking for a way to lower our payment.We found a vehicle online and called to set an appointment.(the person we spoke to on the phone was not the pe looking for a way to lower our payment.We found a vehicle online and called to set an appointment.(the person we spoke to on the phone was not the person we dealt with)When we arrived at the dealer the car was(Suprise)clean and inside for us to look at.After we drove it,the salesman had ourcar looked at.I must say that I feel the value was very low on our car,but the salesman tried his best to explain how they figure things out.(for the record,I confess that all four dealers we went to had about the same number.Thay all seem to need to make as much as possible off of our trade)We tried to haggle fora bit,but they said the price on ourcar and their car was firm.The thing that really frustrated me was that they didn't try to sell me the car.I was told by Dan that due to our trade in and creditsituation it was" HIGHLY UNLIKELY"we could obtain financing.I asked him to run it by his finance manager and see if we could find a way to make it work.He told me he would,but that it would not change the situation with our credit.At the time I considered this rude of him,but after the way his finance manager reacted,I see why he didn't want to go into his office.I heard everything he said to the salesman,and was put off by his demeanor.The finance manager came out to us and offered to "call us in to the banks",but again offered very bleak results.Since it seemed pretty hopeless,we decided to try one of the dealers who said "no problem."Lexus of Naperville actually washed our car for us,so at least we didn't waste our time.The dealer we went to in Chicago was much more eager to work with us.They took our trade in and deposit and we left in our Lexus.The problem arose when we were informed 2 WEEKS LATER that we neede about $10000.00 moredown or we had to give them THEIR CAR BACK!So now we had to return the car,wait to get our deposit back,and explain to my family why we no longer have our new car,but have our old Jaguar back.There should be a law against deceptive dealer practices.I'm sure the plan all along was to sell our car so we had to come up with more money.I would leave them a bad review,but I think people who have been there know how they conduct business.My thanks to Dan Foster,Bill,and Lexus of Naperville for trying to help us,and not making us look like fools.When we get thingsstraightened out with our finances,they will be one of our first calls,and I will certanly recommend them to people I know. More

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I came a long way to make the purchase and Dan was great in handling all of the details and having the vehicle ready. The car was just as promised and in great shape. I appreciate Dan's efforts to make ev in handling all of the details and having the vehicle ready. The car was just as promised and in great shape. I appreciate Dan's efforts to make everything smooth and easy. I would recommned this dealership. More

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My husband met with many dealer/dealerships in his search for a used Lexus RX 330. We would have to say one of the main reasons we finally bought the car we did is because of Dan Foster. He is very nice, pat for a used Lexus RX 330. We would have to say one of the main reasons we finally bought the car we did is because of Dan Foster. He is very nice, patient, and easy to deal with. He's very knowledgeable about the products he is selling. He provided us with great customer service and will definitely go out his way for you to make you happy!!!! We will definitely refer friends to your dealership and to Dan Foster. You can definitely trust Dan as your salesman. Thank-you Dan. Another reason we bought from Lexus of Naperville was the fair price we finally paid for our used Lexus as compared to the other dealerships. More

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I met with Dan, he is a very knowledgable person and helped me with all the details regarding the RX 350 and he went out of the way to help me in understanding my needs and what all options do I have in helped me with all the details regarding the RX 350 and he went out of the way to help me in understanding my needs and what all options do I have in my budget, hats off to Dan. I highly recommend to connect with Dan at Lexus of Naperville if you are in the market for an used Lexus. More

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Of all of my car buying experiences over the years my experience with Dan and Lexus of Naperville was far and away the best. I would absolutely recommend Dan and the dealership to anyone considering buy experience with Dan and Lexus of Naperville was far and away the best. I would absolutely recommend Dan and the dealership to anyone considering buying a new or used car whether it is a Lexus or not (mine was not) More

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I had been looking for a used IS 350 for months, unable to find one with the exact set of options I wanted. I went to dealers all over my home state of NC and was very discouraged by the lack of responsiv to find one with the exact set of options I wanted. I went to dealers all over my home state of NC and was very discouraged by the lack of responsiveness or helpfulness I encountered with the sales people I spoke with. I decided to start looking online and expand my search to other states, and that's when I found the perfect car at Lexus of Naperville. I had never bought a car online, sight unseen, and was a little nervous about the process. Dan became my main point of communication and was absolutely incredible to work with! He seemed genuinely eager to help get answers to my questions and was very quick to respond to phone calls or emails. Very nice to talk to over the phone, and as I found out when I went to pick up the car, even nicer in person! I never felt like I was being pushed into something I didn't want. He made the whole process go very smoothly. It made me wish I lived in Naperville so I could bring my car back to him for service! Hands down the most genuine car salesman I have ever dealt with. More

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I have purchased 3 cars now from this dealership and all of them from Dan Foster. Dan made sure that he made my wife and I feel very comfortable and enjoyed every experience we've had at Lexus of Napervill of them from Dan Foster. Dan made sure that he made my wife and I feel very comfortable and enjoyed every experience we've had at Lexus of Naperville. The staff, as well as the location, is top knotch and they make you feel like you are they're #1 customer. Dan has earned my loyalty and I know that any question I have he will be able to answer for me. I think the thing I love the most is the laid back non-pushy salesman attitude that they have here. I've walked out of other dealerships for this and I can guarantee this is the one place this will not happen. Dan keep up the good work, your a great asset to this dealership and I'm sure they know this. More

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I have purchased 2 used cars from Dan Foster at Lexus of I have purchased 2 used cars from Dan Foster at Lexus of Naperville. I have been VERY pleased with my experience with the dealership and plan to pu I have purchased 2 used cars from Dan Foster at Lexus of Naperville. I have been VERY pleased with my experience with the dealership and plan to purchase from them exclusively. Here's what you can expect from this Dealership: 1) Fair Pricing on vehicles 2) Great Staff - From the top to bottom, all employess will treat you with respect and courtesy. In other words, they treat you like a King. 3) Free Car washes - A huge benefit if you take advantage of it. 4) New loaner cars for service greater than basic oil Change. 5) Free WI-Fi and full complement of Starbucks, snacks, water, etc. provided during your visit. Expect to pay roughly $80 for an Oil Change, $130 for 5K Service, and $600 for the 15K service. I will leave that up to you if you feel that is expensive but is comarable or better to what other luxury dealers charge. I recomend this dealership to anyone. More

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