Dan Ginter | Page 5

Simply rude and terrible. I went in to have some interior concerns addressed and I've been there 6 times and every time they continue to say the issue has been fixed. Finally g I went in to have some interior concerns addressed and I've been there 6 times and every time they continue to say the issue has been fixed. Finally got tired of it and called toyota directly to get this issue resolved and they sent a field tech to the dealership and issue still is not resolved. After they supposedly fixed the issues I noticed that some of my trim pieces were missing clips or broken so I contacted the service manager and went in and was confronted by Dan and was told that since I had contacted Toyota directly and supposedly called them incompetent, which I didn't they no longer wanted to deal with me and Dan was very rude and and uncourteous to me and how he went about talking to me about replacing the clips and ordering the plastic trim pieces they broke while in their care. was completely unnecessarily rude and then Jeff the service manager had the audacity to tell me that they just want me to be happy with the car then hmm I don't know maybe stop giving me the run around so they don't have to deal with it. I will no longer buy or take anything to get serviced there. Only way that they seem to truly care is based upon how much money you spent on a car there so if you plan on getting a $40k car there then you'll be all taken care of but if you buy a lower trim model like I did you will be sadly disappointed. More

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Worst experience ever and it got worse after I left. When I got home from my 3 hr oil change- tire rotation my right front wheel cover was missing, xxxxxxxx! I am waiting for replacement. When I got home from my 3 hr oil change- tire rotation my right front wheel cover was missing, xxxxxxxx! I am waiting for replacement. More

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Best overall car buying experience we have ever experienced. Everyone we came in contact with was friendly, professional and knowledgeable. Choosing and purchasing a new or used vehicle in the past has never bee Everyone we came in contact with was friendly, professional and knowledgeable. Choosing and purchasing a new or used vehicle in the past has never been a particularly friendly or pleasant experience for us. It was a pleasure to do business at Allan Nott Honda. The employees were top notch in every way. Thank you. More

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Horrible Service The service department told me my van had a recall so I brought it in to them. It turns out my van didn't qualify for the recall. So they called me The service department told me my van had a recall so I brought it in to them. It turns out my van didn't qualify for the recall. So they called me up and said my van was done and I owed $104.00 for a diagnostic charge. Totally dishonest. They didn't even bother to offer to fix the problem I was having with the van. All they did was shut off the check engine light and to me to bring it back in if it came on again. Had they had any customer service skills what so ever they would have explained why my van wasn't part of the recall and offered to go ahead and fix the problem at their normal service charge, not charge me $104.00 for nothing. More

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25 years experience with this dealership Our family has purchased over 12 cars from this dealership over the past 25 years. Just purchased a new camry and corolla. Our experience with the sa Our family has purchased over 12 cars from this dealership over the past 25 years. Just purchased a new camry and corolla. Our experience with the sales and service center has always been excellent!! This whole team keeps getting better, along with their products and service. This just doesn't happen---they work hard to make it happen!! More

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Great place for getting a car and car detailing They go about a whole two liter of soda out of my carpets and the cat hair too. It looks like when I picked it up and drove it off of their lot :) onl They go about a whole two liter of soda out of my carpets and the cat hair too. It looks like when I picked it up and drove it off of their lot :) only one day for a full detail and the price is very nice too. Very impressed! I'm sorry I font remember who worked with me, there were a few people, but they were all very customer friendly. -Bonnie Zimmerman More

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Noise problem resolved! Kudos to Dan Ginter for his diagnostic prowess in solving the noise problem in my Toyota. Thanks as well to the service team for their steady work. Kudos to Dan Ginter for his diagnostic prowess in solving the noise problem in my Toyota. Thanks as well to the service team for their steady work. More

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Best in every way! From the first phone call, this business shows value and appreciation. All questions are answered and the service was even finished ahead of the sched From the first phone call, this business shows value and appreciation. All questions are answered and the service was even finished ahead of the scheduled time. I feel confident that my car has been taken care by professionals at each step. Thank you again Allan Knott Toyota. More

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Great The staff took care of me quite well during my complimentary 1st service. Thanks to all who were involved, and for your commitment to excellence. The staff took care of me quite well during my complimentary 1st service. Thanks to all who were involved, and for your commitment to excellence. More

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They Just Get It Done Right! The only reason we gave them a 3 star on price is it should always be cheaper. They do great work and are very friendly and helpful. The only reason we gave them a 3 star on price is it should always be cheaper. They do great work and are very friendly and helpful. More

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