Dan Hicks | Page 12

Great experience Chris Stewart & Chris Napier were an absolute pleasure to deal with. I called their dealership at 4 to schedule a test drive, went in at 6, and left a Chris Stewart & Chris Napier were an absolute pleasure to deal with. I called their dealership at 4 to schedule a test drive, went in at 6, and left an hour later with the truck I wanted. They worked with me on the price to get it within my budget and made sure I left a happy customer. Can't thank these guys enough! More

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2018 prius friendly staff. had prius to test drive. easy people to work with. Dan Hicks was very knowledgeable about Prius. Clay Guthrie was very knowledgeable friendly staff. had prius to test drive. easy people to work with. Dan Hicks was very knowledgeable about Prius. Clay Guthrie was very knowledgeable about syncing my apple iphone to the Prius. i came in to service my 2007 Prius, which i bought at this dealership, and came out with a 2018 Prius. More

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Ole' Jesse The easiest and most pleasant car buying experience we have ever had. Jesse was excellent.....great personality and mad our day fun. Id highly recomme The easiest and most pleasant car buying experience we have ever had. Jesse was excellent.....great personality and mad our day fun. Id highly recommend this dealership and Toyota in general. More

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Buy from Jesse Smoot! We worked with Jesse Smoot, to purchase our new car. He was a professional, no pressure, fun sales person to work with. We weren't even sure that we We worked with Jesse Smoot, to purchase our new car. He was a professional, no pressure, fun sales person to work with. We weren't even sure that we were definitely going to buy something and he didn't push us to do so. We had just the perfect amount of attention that kept us informed and to be able to think about the whole deal. The financing office was the same way. No pressure to buy all the add on products.... which is not typical in our past experience! From start to finish, it was a great experience. We highly recommend Jesse & Frankfort Toyota for your car needs! More

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Smooth purchase of Camry XLE after accident My wife was in an accident last week, and we believe her Camry XLE 2014.5 model to be a write off. After a low experience at another dealer, we went My wife was in an accident last week, and we believe her Camry XLE 2014.5 model to be a write off. After a low experience at another dealer, we went to Toyota Frankfort today to look for a new vehicle for her. She had seen this Camry in Blue Crush Metallic on their website, and asked Jesse Smoot about that particular car, taking it for a test drive. He was highly professional and knowledgeable throughout the process, keeping us calm and informed all the time. Dan Hicks was also excellent and answered many of our questions, especially after the accident and how all that works. We drove the car home tonight very pleased with the whole experience. More

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Jesse Smoot We worked with Jesse Smoot. He was a pleasure to deal with as were all of the men and women we came in contact with at the dealership. We had less We worked with Jesse Smoot. He was a pleasure to deal with as were all of the men and women we came in contact with at the dealership. We had less than great credit but they worked with us to get us the best offer possible. Overall it was a wonderful experience. More

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Very pleasant,professional and smooth. My wife and I visited Frankfort Toyota to test drive a used Rav4 and see if they could terminate our Toyota Lease in a way helpful to us. I was pu My wife and I visited Frankfort Toyota to test drive a used Rav4 and see if they could terminate our Toyota Lease in a way helpful to us. I was put in contact with Jesse Smoot and after about 5 minutes it was obvious to my wife and I that he was only concerned about giving us every bit of information that was going to help us make an informed decision. He is the most pleasant and friendly sales person we had ever met and he was a joy to work with. (We are in our late 50s and have met several dealership employees on the opposite end of the scale) With the help of Sales Mgr Dan Hicks and Finance Mgr Dana Arnold, Jesse presented us with a detailed layout of the best deal for what we we trying to accomplish and worked it out for us in a timely manner. We will definitely visit them again and hope you will give them a visit as well! Thank You, TIM and TERESA Georgetown, Ky More

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Went for Service, Bought a New One! On Aug. 19, I took our 2012 Sienna in for regular service. Saw Chris Stewart who sold us that Sienna and asked him who was responsible for sending an On Aug. 19, I took our 2012 Sienna in for regular service. Saw Chris Stewart who sold us that Sienna and asked him who was responsible for sending an email about buying our Sienna. He said it was probably Dan Hicks. Chris asked if we were interested in trading or selling it and I told him we might if the offer was right!. He brought Dan back to talk to me. They had the Sienna that my husband and I had looked at online after reading the email. Dan and I took it for a test drive. Chris and Dan were very patient with me as I tried to contact my husband and to make up my mind! When the offer was one I could accept, Dan was patient in completing all the paperwork. Chris went over the main features of the vehicle. After the vehicle was cleaned and ready to go, Chris even helped me move my belongings from the old van to the new one, and he set up the Bluetooth for me. We are enjoying the van very much! More

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In RAV4 Heaven!!! Took my Corolla for oil change & left with a RAV4. Why? Dan Hicks outlined incentives & Chris Stewart patiently explained all features . Quick/easy/pa Took my Corolla for oil change & left with a RAV4. Why? Dan Hicks outlined incentives & Chris Stewart patiently explained all features . Quick/easy/painless process! More

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Very Smooth Purchasing Experience! My purchase of an Avalon was quick and smooth. I arrived at the dealership knowing what I wanted to buy and what it should cost. Jimmy Williams help My purchase of an Avalon was quick and smooth. I arrived at the dealership knowing what I wanted to buy and what it should cost. Jimmy Williams helped me find the car within ten minutes. The negotiationsly went smoothly and took about twenty minutes. While I had a quick chat with Dan Hicks, Jimmy brought the car from the lot to me near the sales office. I took a fifteen minute test drive to assure myself all was good with the car. Upon arrival back at the dealership, I was ushered into Dana's office where we completed the paperwork in fifteen minutes. Jimmy delivered the car to my home that evening and spent a liberal amount of time familiarizing my wife and me with the various features of the car, including sincronizing our phones and the garage door opener, and demonstrating the audio and guidance functions. The price of the vehicle was very reasonable based on my research. I commend Jimmy and Dan for a very friendly, low-keyed purchasing experience. More

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