Dan Jigalov
Dan Jigalov at Audi Hoffman Estates

Dan Jigalov | Page 9

Sales Manager

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.7
357 Reviews
4.7

357 Reviews

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357 Reviews of Dan Jigalov

September 09, 2023

Dealership Rating
Employee Rating

The car was exactly the way it was described on Kelley blue books. The sales person, Isabella, was very attentive ,knowledgeable and patient. She made sure that I was satisfied with the deal and made sure More

by IDATAYLOR56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isabela Tanase

Sep 10, 2023

Audi Hoffman Estates responded

Here at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Isabela and it was a pleasure having you at the dealership. We appreciate your review!

September 08, 2023

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Employee Rating

The problem of my check engine light was a little more than I expected by the service department acted quickly and my car was ready before promised. Good experience More

by bsatek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

August 26, 2023

Dealership Rating
Employee Rating

Great service great experience they were on time and provided us with a loaner car for 24 hours More

by Westloopbestloop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Yusko, Amanda Filios , Tamara Janecek

Aug 26, 2023

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2023

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Employee Rating

My service rep Anthony was great. He had me in and out of the dealership and explained everything to me that would be done to my car. I always have a good experience with every depart More

by WENDY ARIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Duranovic , Iman Panah

Aug 23, 2023

Audi Hoffman Estates responded

Thank you, Wendy! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

August 11, 2023

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Employee Rating

Enjoyed dealing with Robert low pressure but very infrequent. The only thing I didn’t like was the change in value of my trade in, sort of like bait and switch. Told me they follow KBB but then offer More

by RANDY.HERTEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert LeGault

Aug 14, 2023

Audi Hoffman Estates responded

It's great to hear that Robert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

August 02, 2023

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Employee Rating

Their service techs try to run up the cost for routine items and recommend work that isn't needed. They are dishonest. Avoid the at all cost More

by dave.gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Yusko

Aug 05, 2023

Audi Hoffman Estates responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 05, 2023

Audi Hoffman Estates responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Aug 06, 2023

dave.gilmore responded

Sure feel free to reach me at dave.gilmore@gmail.com

August 01, 2023

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Employee Rating

Really satisfied with the service, and the attention by the customer service and associates of the dealer. More

by HERNANDO.PARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara Janecek, Iman Panah

Aug 02, 2023

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 18, 2023

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Employee Rating

Clean, professional and customer service oriented . .. good follow through and follow up ... fast car washes too More

by RUDY.PURYEAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert LeGault , Tamara Janecek

Jul 19, 2023

Audi Hoffman Estates responded

Thank you for your business and this review, Rudy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 13, 2023

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Employee Rating

A great dealership - always very polite and accommodating to my requests and needs! Would recommend. More

by haleyvoss28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert LeGault

Jun 13, 2023

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Haley, please let us know.

June 08, 2023

Dealership Rating
Employee Rating

Dealer was very friendly, explained well and knew the car well. The dealership was also clean and well organized. More

by Sean
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr.

Jun 09, 2023

Audi Hoffman Estates responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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