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Dan Lake
Dan Lake at Matthews Chrysler Dodge Jeep Ram of Great Bend

Dan Lake

Service Manager

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.9
36 Reviews
4.9

36 Reviews

Write a Review

36 Reviews of Dan Lake

September 04, 2025

Dealership Rating
Employee Rating

Your staff was Very professional and the service was complete with in an hour. Will recommend to friends and family! More

by padmjd84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

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Sep 05, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 02, 2025

Dealership Rating
Employee Rating

Exceptional service experience! I highly recommend Matthews. Friendly, knowledgeable and efficient. They thrive on t customer first philosophy. More

by ldavis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Baker, Matthew Gregory, Jerry Trotter, CJ O'Brien, Audrey Fairbairn

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Sep 03, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 29, 2025

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Employee Rating

I would like to thank Randy and your Matthews staff for making Debbie and my purchase of our 2025 Jeep Gladiator High Tide flawless and truly a great experience. There was no pressure with the purchase of More

by richard.burnett73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Baker, Antonio Poccia, CJ O'Brien, Joshua Echard, Audrey Fairbairn

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Sep 02, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Richard- We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

August 13, 2025

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Employee Rating

Very happy with the service and how Matt explained everything about the service and how long it would take and did a thorough job More

by cat1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

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Aug 14, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 26, 2025

Dealership Rating
Employee Rating

KIND, CARING,DEDICATED,PUT THEIR HEART INTO TO HELP ME, ANOTHER WORD I GIVE THEM 10 STARS AND GIVE THEMA PERFECTED 11 FROM 1-10.ALL STAFF WAS POLITED AND ALWAYS SMILING. THANK YOU FOR HAVING A WONDERFUL S More

by SPANIEL52708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter, Audrey Fairbairn

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Jun 27, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 31, 2025

Dealership Rating
Employee Rating

Best service ever, always there to help with any car questions or service needed for my 2025 Acadia More

by kemiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our Service Manager kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 28, 2025

Dealership Rating
Employee Rating

Always kind and courteous and ready to help with any car episodes. Thank you Dan Lake for always helping me out More

by kemiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 30, 2025

Dealership Rating
Employee Rating

Service was completed promptly and as requested. Staff was friendly and attentive. Service, sales and waiting areas were very clean, neat and well kept. More

by mclaughlinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

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May 01, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi -Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 08, 2025

Dealership Rating
Employee Rating

Great Service as always. I would tell all of my friends about the great service that i get Here More

by jameyny692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory, Jerry Trotter

Report | Print
Apr 09, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

March 11, 2025

Dealership Rating
Employee Rating

I had no trouble at all; they were very friendly. Thank you again for everything. More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Trotter

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Mar 17, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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