Dan McCann | Page 20

Amazing service!! I just purchased my second Cadillac from Scranton Motors. They made every aspect of both transactions easy. The staff was so helpful, Paul Dipietro, D I just purchased my second Cadillac from Scranton Motors. They made every aspect of both transactions easy. The staff was so helpful, Paul Dipietro, Dan McCann,& Chris were great! I’d recommend Scranton to anyone looking to buy a new Cadillac. Thanks guys! More

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Great experience! I had been looking to upgrade my personal vehicle for about 6 months, and my cousin Jonathan Wolff encouraged me to look to Scranton for my next purch I had been looking to upgrade my personal vehicle for about 6 months, and my cousin Jonathan Wolff encouraged me to look to Scranton for my next purchase, having had an excellent experience himself when buying a similar vehicle. While I've been involved in the automotive industry and have had serious reservations about the buying experience at a dealership in the past, including several less than satisfactory dealings at other places while acquiring cars for my wife, I decided to give it a shot. Being an ASE certified tech, and having run similar businesses in the past, I feel entitled to speak my mind and not have a flim flam routine performed in my presence. I'm a straight forward type of guy, and so is Paulie. When I explained to him what I wanted, expected and was looking for, he didn't hesitate to lead me right to it. There was not even a hint of the commonly contrived 'bait and switch' tactics that most car buyers fear. I got exactly what I was looking for at the price I expected to pay. Everyone was honest and forthright about the value of my proposed trades, and I elected to keep them while still completing my purchase. There were other vehicles for the taking, but he understood the parameters behind my decision making, and didn't stray even by an inch. I'm coming back to take advantage of other upgrades that Scranton offered to make the vehicle a little more compatible with my line of work and personal tastes as well. I'm a car guy at heart, and while many people like me are similarly set against transactions at major dealerships, I can whole heartedly endorse Scranton Motors as a dealership that exceeds the expectations of even the toughest customers like myself. I will be coming back again for my next GM purchase! More

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Awful Experience, can not recommend to Anyone It's sad when you drive out of state to purchase a car and it's not ready, even called on the way there. The car was not cleaned and the brakes neede It's sad when you drive out of state to purchase a car and it's not ready, even called on the way there. The car was not cleaned and the brakes needed work, and it was discovered on a test drive. Then, we discovered that the rear brakes were not being fixed. When we went to take the vehicle for a second test drive, we discovered the locking lugs were not replaced. Pretty sad that it took 7 hours to purchase a car. Way to long, and you learn a lot about a dealership sitting there talking to people in the service area. There were more miles on the car then the paper work stated and the pictures that were online (over 400) and the vehicle wasn't cleaned, it was like someone was driving it up until that morning. They were all about getting me to sign the paperwork before I saw the vehicle. I will say the only nice experience that we did have there was with Ashley during the purchase. She was very nice and very efficient. She knew we were there for a long time and didn't take long at all and explain everything and made sure that everything was done correctly. After I purchased my vehicle I was able to find more ratings for them and there were others with complaints as well. Hopefully this review will not be erased. More

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My Sales Rep is a Rock Star Lauren Carey was my sales rep at this dealer. I have to say that she went above her role as a salesperson to make sure my purchase and delivery of my Lauren Carey was my sales rep at this dealer. I have to say that she went above her role as a salesperson to make sure my purchase and delivery of my new 2017 Sierra Denali HD was exceptional. Any little hick-up that arise, she was on it. Even after I received my vehicle she followed up with some outstanding issues, made sure they were addressed, and completed. Everyone I dealt with was polite and courteous. When you walk into the dealer you are greeted and acknowledge right away. I have been to other dealers where people just walk by you and don't even look your way. Rocky was also a great help with securing financing for my purchase. A small town dealership with first class personnel is what you get with Scranton Motors. More

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Dealership The sales staff was very helpful and knowledgeable. Everyone we spoke with was pleasant and was eager to help and answered all our questions. We abs The sales staff was very helpful and knowledgeable. Everyone we spoke with was pleasant and was eager to help and answered all our questions. We absolutely loved seeing our new vehicle in the showroom when picking it up. Sparkle city! More

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love employees and vehicles This is my 3rd return visit to purchase new vehicles over the years. This time I purchased 2... an SUV and a pickup truck. From sales to service to fi This is my 3rd return visit to purchase new vehicles over the years. This time I purchased 2... an SUV and a pickup truck. From sales to service to financing, I have always been treated with respect and kindness. I would highly recommend. More

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RECOGNITION FOR PROFESSIONAL AND COURTEOUS SERVICE. KEEP GOOD JOB. WELL INFORMED SEVICE I WAS VERY PLEASED WITH THE SUPPORT. HAPPY HOLIDAYS FOR PROFESSIONAL AND COURTEOUS SERVICE. KEEP GOOD JOB. WELL INFORMED SEVICE I WAS VERY PLEASED WITH THE SUPPORT. HAPPY HOLIDAYS VICTOR WASILEWSKI PLANT CIVIL STRUCTURAL ENGINEER AT "GE POWER" More

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Great untill you go for service Dealer was great untill you start to have problems with your vehicles. Been I. Service 8 times in the first 5,000 miles and I still have a broken truc Dealer was great untill you start to have problems with your vehicles. Been I. Service 8 times in the first 5,000 miles and I still have a broken truck and having problems... Sale is a profiling joke.. just cause I'm not in a suit and tie doesn't mean I can afford the car I'm looking at.. If it wasn't for Beverly rhoads helping out we wouldn't be going back.. More

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Jimmy Yilmaz .. the best! Everyone at Scranton was super friendly, knowledgeable and more importantly for me.. fast! Jimmy Yilmaz bent over backwards to accommodate my tight Everyone at Scranton was super friendly, knowledgeable and more importantly for me.. fast! Jimmy Yilmaz bent over backwards to accommodate my tight schedule and get me into my beautiful 2017 Yukon Denali XL on the SAME day. I couldn't be happier with the vehicle and the service so far. Tyler Durdan worked hard to make my purchase seamless and smooth. The service didn't stop once the deal was done. They went through the entire vehicle with me to explain all the features, set up my Onstar, wifi, etc and answered all my questions. Even the owner checked in on us. We will certainly be recommending this dealership and especially Jimmy to our family and friends! Thanks! More

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Highly recommended This was by far the easiest car purchase we have had. Tyler took care of everything and made it so easy for us. He was there to answer our questions This was by far the easiest car purchase we have had. Tyler took care of everything and made it so easy for us. He was there to answer our questions and it is in contact with all the right people. Chris made the finance end quick and painless and explained everything. Dan and Sage took the time to go over every aspect of the car and make sure we understood all the features. More

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