Dan Rake
Dan Rake at Genesis of Naples

Dan Rake

Pre Owned Sales Manager

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4 Reviews
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4 Reviews

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4 Reviews of Dan Rake

January 14, 2026

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Employee Rating

I do not recommend this dealer. The internet price was hiked up with many extra fees that made no sense. The car I bought from them refused to start very next day. It vibrates on More

by watsdny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 16, 2026

Genesis of Naples responded

I'm really sorry to hear about the issues you've experienced with your car. We'd like to address this situation and see how we can assist you further, but without a name provided, it is difficult to do so. Could you please give me a call so that we can discuss this matter together? Thank you, Carlos Caraballo - General Manager - 239-325-1999 ext. 3223

Jan 16, 2026

watsdny responded

I already called you and left a message but I received no response.

July 15, 2025

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Employee Rating

Impeccable performance and service with a valet who at the scheduled time arrived at my residence with a loaner car. More

by Silvano.colombo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Genesis of Naples responded

Silvano, we are happy to learn that our Service Team went above and beyond to make your experience easy and convenient. Thank you for choosing Genesis of Naples; we look forward to welcoming you back next time.

May 03, 2025

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Employee Rating

Promised loaner when needed when I bought the GV70 in 12/22. Now air conditioning blew out, car not ready for over a month, and no loaner….Had to rent a car and now THEY WILL NOT REIMBURSE ME FOR THE RE More

by SRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 05, 2025

Genesis of Naples responded

I'm sorry to hear about the issues you've encountered. We, however, cannot process this for you—you will need to apply for reimbursement through Genesis. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

April 10, 2025

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Employee Rating

Very efficient and extremely knowledgeable about Genesis vehicles. Excellent follow through during and post sale. Definitely would recommend his services to my friends. More

by nygoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 10, 2025

Genesis of Naples responded

We're delighted to hear about your positive experience with our team at Genesis of Naples! It's great to know that the efficiency and knowledge met your expectations. Thank you for recommending us, and we look forward to assisting any friends you send our way!

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