Dan Surges
Dan Surges at Acura of Brookfield

Dan Surges | Page 4

Service Advisor

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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238 Reviews
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238 Reviews

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238 Reviews of Dan Surges

July 08, 2021

Dealership Rating
Employee Rating

We just bought our 3rd Acura car from this dealership. We live in Mequon, Wi which is good 30 min drive to this dealership, but we always prefer to do the car service at the service center. Everyone at the More

by OLKLEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Parker

Jul 12, 2021

Acura of Brookfield responded

Congratulations on your new Acura. Thank you for continued loyalty and sharing this great feedback about our service center.

July 08, 2021

Dealership Rating
Employee Rating

Quality service department and very straight-forward about what was needed for my car. They definitely will not over charge you for un needed service. More

by asmuseric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Acura of Brookfield responded

Thank you for sharing this incredible review and recommendation.

July 07, 2021

Dealership Rating
Employee Rating

Overall repair service was great,however I did not agree with the fact that I had to pay a diagnostic fee for this when there was an update to the engine, and transmission that was needed. I feel that this More

by tfimac9O97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Acura of Brookfield responded

Thank you for taking my call to discuss your feedback in more detail. Your feedback is very important and allows us the opportunity to approve. Again, I would like to apologize for the cleanliness of our courtesy vehicle. This certainly should have been addressed prior to your use. Respectfully, Colin Fiedler Service Manager

July 06, 2021

Dealership Rating
Employee Rating

We don’t live in southeastern WI any longer but are willing to make the drive to Acura of Brookfield. They set the bar for dealerships and service. In addition to having owned Acura’s, we have owned A More

by SBBRAUN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Love Nora in scheduling!

Jul 08, 2021

Acura of Brookfield responded

Thank you for sharing this incredible review and recommendation about your past service experiences with our Service Team.

July 01, 2021

Dealership Rating
Employee Rating

Grateful people very professional they help and understand people needs ,very welcome too they really nice people .im proud to have an Acura vehicle no regrets ❤️ More

by LUIS_LOWRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2021

Acura of Brookfield responded

Thanks for sharing this incredible review. We are happy to hear that you are a proud Acura owner!

July 01, 2021

Dealership Rating
Employee Rating

Staff is always friendly and welcoming. Excellent work in a timely manner. I'm always able to get an appointment that works with my work schedule. We wouldn't take ours cars anywhere else! More

by JANICE.MCINTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Hoff , I don't recall her name, she was at the cashier window when i was picking up the loaner. (She used to work for Farmers) 5 stars for her too!

Jul 02, 2021

Acura of Brookfield responded

Thank you for sharing this wonderful review about your experiences with our Service Department.

June 24, 2021

Dealership Rating
Employee Rating

Very helpful. They take care their customers professionally. Everything just prefect. I will be coming back for more service at Acura Dealer for helps.. thanks More

by Vue Thao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Acura of Brookfield responded

Thanks for sharing this great review.

June 24, 2021

Dealership Rating
Employee Rating

Prompt service, communication and ability to make a loaner car available under short notice. Dan is the man. Not sure who guy with white hair is when you first pull in, but he's honest and straight sh More

by erica_morris2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Acura of Brookfield responded

Thanks for taking a moment to write this great review about your recent service visit.

June 22, 2021

Dealership Rating
Employee Rating

I can’t say enough about how wonderful my service experience is every time at Acura of Brookfield. Everyone is professional, friendly, courteous and thorough. More

by ELIZABETH.BERTRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruth was also very friendly at the cashiers desk!

Jun 28, 2021

Acura of Brookfield responded

Thank you for this excellent review and recommendation.

June 18, 2021

Dealership Rating
Employee Rating

Great people with great service. They are very Knowledgeable and thoughtful. I strongly recommend this place if you need any help for your acura car. More

by cindydongjing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Acura of Brookfield responded

Thanks for sharing this great review and recommendation.

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