Dan Surges
Dan Surges at Acura of Brookfield

Dan Surges | Page 5

Service Advisor

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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238 Reviews
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238 Reviews

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238 Reviews of Dan Surges

June 18, 2021

Dealership Rating
Employee Rating

I cannot say enough about the customer service I have received from Acura of Brookfield! The sales and service departments went above and beyond to help me and get everything perfect with my Jeep. The ex More

by Brewcity1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Mortimer, Colin Fiedler , Mike Baker, Shon Nix

Jun 18, 2021

Acura of Brookfield responded

Congratulations! Thanks for sharing this amazing review about your purchase experience. We hope you are enjoying your Jeep.

June 18, 2021

Dealership Rating
Employee Rating

Dan was very helpful and easy to work with. I appreciate his professionalism and willingness to answer all of my questions. All work was completed on time and within the price range More

by DAVEBERES08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

Acura of Brookfield responded

Thanks for sharing this great review about your recent service visit with Dan.

June 15, 2021

Dealership Rating
Employee Rating

Great service as usual! Repaired the issue with my car completely and in a timely manner. I not hesitate to come back if my car needs service again. More

by APlus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Acura of Brookfield responded

Thank you for sharing this great review about your recent service visit.

June 11, 2021

Dealership Rating
Employee Rating

June visit for 2012 MDX was service interval for replacement of 6 iridium spark plugs. John scheduled appt. Service wriiter was Dan S.: caring, polite, and professional service. More

by LFY1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Acura of Brookfield responded

Thank you for taking a moment to share about your recent service visit.

June 08, 2021

Dealership Rating
Employee Rating

We have ben very satisfied with the Service department of Acura of Brookfield. This is the first auto dealer Service Department I have had a good experience with. I've been using them since 2008. More

by 5terriers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Acura of Brookfield responded

Thank you for sharing this wonderful feedback. We certainly appreciate your continued loyalty over the past 13 years.

June 03, 2021

Dealership Rating
Employee Rating

Acura Brookfield has demonstrated outstanding service since I purchased my RDX in the fall of 2018. Everybody has been pleasant to work with. I would definitely consider buying another Acura in the futur More

by mtbishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Acura of Brookfield responded

Thanks for sharing this great review and recommendation.

May 31, 2021

Dealership Rating
Employee Rating

Service was exceptional! This was my first time bringing my vehicle in and I could not have been happier. I had been with Lincoln for over 12 years so making the switch to Acura had me a bit nervous. I co More

by janetwinterle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Acura of Brookfield responded

We are thrilled to hear your first service visit was exceptional. Thank you for sharing.

May 26, 2021

Dealership Rating
Employee Rating

The Acura dealership is conveniently located by major highway. Service staff in courteous while conducting business. Techs are attentive to detail. Service is professionally, aim to please, and deliver. More

by LFY1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Acura of Brookfield responded

Thanks for sharing this great review

May 26, 2021

Dealership Rating
Employee Rating

Was in need of 105K major service for Acura MDX. Service advisor Dan was polite and courteous. Service was done in timely, professional and reliable manner. Satisfied More

by LFY1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Dan.

May 24, 2021

Dealership Rating
Employee Rating

As usual, the service level was great. Great recommendations and updates on my vehicle by the team. Dealership is comfortable and a pleasant environment to wait on those quick oil changes. More

by ernestgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier, Ron Hoff

May 26, 2021

Acura of Brookfield responded

Thanks for taking a moment to share this great feedback from your recent service experiences.

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