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Dan Thomas
Refer Me
138 Reviews
I treat people the way I want to be treated. I am a true believer of the Golden Rule. With 27 years actual time under the hood repairing Honda cars and trucks. The last 10 years writing service with Honda.
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
36 yrs
Specialties & Trainings
Honda certified Master technician
ASE Master technician
Field radio repair US Army
138 Reviews
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138 Reviews of Dan Thomas
August 07, 2018
Great service Had a good experience at Arrowhead Honda. Our service rep, Dan Thomas, was very knowledgeable and very helpful. Our appointment was at 1pm and they go Had a good experience at Arrowhead Honda. Our service rep, Dan Thomas, was very knowledgeable and very helpful. Our appointment was at 1pm and they got us out quickly. Would recommend this service rep as well as the service center. More
by Azbobbie
Helpful 
July 28, 2018
Fantastic service. As usual, David Scott took great care of me. My air conditioning stopped working, so he got my vehicle in right away and they diagnosed the problem. H As usual, David Scott took great care of me. My air conditioning stopped working, so he got my vehicle in right away and they diagnosed the problem. He let me know the cost and the estimated time of completion. The service tech was able to complete the repair sooner than anticipated, so I got my vehicle back much sooner than expected. When I picked up the car, David had already left but Dan Thomas stepped right in and took care of me. The whole process was seamless. Thank you. More
by JRainaldi
Other Employees Tagged: David Scott
July 28, 2018
Great service! Fast, friendly, and fair prices! I’ll be back to Arrowhead Honda! I appreciated the help that I received from Dan Thomas. He was a great service ad Fast, friendly, and fair prices! I’ll be back to Arrowhead Honda! I appreciated the help that I received from Dan Thomas. He was a great service advisor. More
by Frdillon
July 24, 2018
Emergency Visit Service should focus on what needs to be fixed on a vehicle, not look for unnecessary repairs.. Plus $80 for a cabin filter is outrageous. Service should focus on what needs to be fixed on a vehicle, not look for unnecessary repairs.. Plus $80 for a cabin filter is outrageous. More
by Customer
Other Employees Tagged: David Scott
July 07, 2018
New car purchase review. Everything was fine. I still need to get back to you all with questions, but I was so tired and hot that I could not deal with anything anymore. I b Everything was fine. I still need to get back to you all with questions, but I was so tired and hot that I could not deal with anything anymore. I bought my last car there in 2009 and have had it serviced there since, so I am used to your excellent service. The only change I would make in your service is that you get an air conditioned bay that new car owners can sit in with one of your representatives for an hour or so while he/she explains how everything works on the new car. More
by mjd
Other Employees Tagged: Jeff Anderson, John Bakos, Mario Coronado, There may have been others but I can't remember.
June 29, 2018
Recent service First off let me say that I HATE being asked to review any purchases or services I receive from anywhere. I believe that a companies service quality s First off let me say that I HATE being asked to review any purchases or services I receive from anywhere. I believe that a companies service quality should be rated by the amount of return business they get. While ALL dealerships are overpriced for their service, I realize they have a huge amount of overhead. I assume having my car serviced at a dealership I would get Honda parts installed by a Honda trained technician. When/if the time comes when I’m not happy with the service, I’ll take my business elsewhere. The reason I give four star reviews is because I believe five stars indicates perfection and nothing or nobody is perfect! More
by Satisfied
Other Employees Tagged: R. Ricky
June 20, 2018
Great service Always excellent, prompt, courteous service. I’ve owned many cars from Mercedes and Porsche to Chevrolet and Arrowhead service ranks at the top. I’ve Always excellent, prompt, courteous service. I’ve owned many cars from Mercedes and Porsche to Chevrolet and Arrowhead service ranks at the top. I’ve also had experiences with every Honda dealer in the Phoenix Valley and none compare. Great job!great More
by TheDuke
June 07, 2018
No pressure! Had an oil change and Dan explained service concerns with my car for the future but didn’t pressure me to do them that day. Had an oil change and Dan explained service concerns with my car for the future but didn’t pressure me to do them that day. More
by Cactus Flower
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