Check out Dan Thomas's reviews on DealerRater

January 01, 2021

Dealership Rating

Employee Rating

Dan did a Great Job in getting my car finished when he promised it. Found the best price for my service. I would recommend Dan and the service department, promised it. Found the best price for my service. I would recommend Dan and the service department, More

by Joe Samplin

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jan 06, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

November 28, 2020

Dealership Rating

Employee Rating

I have been using Arrowhead for fifteen years ever since I moved here from Illinois. No one looks under the hood except an Arrowhead serviceman. Why bring your car someware that trys to sell you on things I moved here from Illinois. No one looks under the hood except an Arrowhead serviceman. Why bring your car someware that trys to sell you on things you might not need to have done. Service is always professional and prompt. The waiting area is kept clean and bright. They will get all my car business More

by doctap

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 30, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

November 22, 2020

Dealership Rating

Employee Rating

Great experience with your service department. Dan kept me apprised of the progress on my vehicle. I appreciated the courteous, respectful way that I was treated. me apprised of the progress on my vehicle. I appreciated the courteous, respectful way that I was treated. More

by Sassygal

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 1

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Nov 24, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

November 18, 2020

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Employee Rating

Great service dept but rude parts department... The person in parts was rude and unprofessional and i wont deal with the parts people ever again... But will always come back for the service dept person in parts was rude and unprofessional and i wont deal with the parts people ever again... But will always come back for the service dept More

by Fugazi007

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Craig was helpful too

Helpful 1

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November 07, 2020

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Employee Rating

Dan Thomas, Service Advisor, was very courteous and helpful. He listened to the problem my car was having and took care of it right away! helpful. He listened to the problem my car was having and took care of it right away! More

by LiP

Recommend Dealer

Yes

Helpful 0

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Nov 13, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

November 01, 2020

Dealership Rating

Employee Rating

Dan is the BEST! gets it DONE!!! GO DAN GO !!!!! He helped me replace my battery and understands customer service !! He spells service as serve US!! helped me replace my battery and understands customer service !! He spells service as serve US!! More

by larryherrera

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 05, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 29, 2020

Dealership Rating

Employee Rating

Maintenance was done quickly including a recall. Excellent customer service. Dan is very thorough and offers sound advice for getting the best out of our Hondas. Excellent customer service. Dan is very thorough and offers sound advice for getting the best out of our Hondas. More

by scottsaxman

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 05, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 23, 2020

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Employee Rating

Very good service. Dan Thomas was exceptional he kept us posted and was quick to resolve our problem. Very happy with Honda and Dan. Customer service was exceptional posted and was quick to resolve our problem. Very happy with Honda and Dan. Customer service was exceptional More

by Lindabummy

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 27, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 16, 2020

Dealership Rating

Employee Rating

My service advisor, Dan Thomas, and his supervisor, Tom, did a great job in helping me with the service that was done on my vehicle. Their commitment to helping the customer was outstanding. did a great job in helping me with the service that was done on my vehicle. Their commitment to helping the customer was outstanding. More

by Charles-rodriguez

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Tom Urbina

Helpful 0

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Oct 21, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 13, 2020

Dealership Rating

Employee Rating

Great service as usual. Eddie had me in and out with oil change service & battery replacement in no time. Pastry & new coffee machine in lobby was a very nice touch. See you next time. change service & battery replacement in no time. Pastry & new coffee machine in lobby was a very nice touch. See you next time. More

by Allan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Eddie Lambkin

Helpful 0

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Oct 14, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM