Dana Arnold | Page 36

Awesome! Everyone here made buying my first car such a pleasant experience. I never felt pressured or pushed into doing or buying anything. Everyone is very fr Everyone here made buying my first car such a pleasant experience. I never felt pressured or pushed into doing or buying anything. Everyone is very friendly and helpful and answered all of my millions of questions. Couldn't ask for a better experience. Would definitely recommend! More

Print

Amazing sales and service Greg Woods was great to work with. I didn't feel pressured and he was very knowledgeable about the vehicle I wanted. I got the car and the deal I want Greg Woods was great to work with. I didn't feel pressured and he was very knowledgeable about the vehicle I wanted. I got the car and the deal I wanted. More

Print

Excellent customer service! My experience with Frankfort Toyota was excellent! As soon as I stepped out of my car on each visit, someone immediately greeted and offered assistan My experience with Frankfort Toyota was excellent! As soon as I stepped out of my car on each visit, someone immediately greeted and offered assistance. They were attentative and pleasant to speak with. Tyler Brock (Sales Consultant) and Elvis David (New Car Manager) were extremely knowledgeable and answered all my questions. They spent a lot of time explaining the vehicle features in detail and showed me how to use. Dana Arnold (Finance Manager) was great for explaining the numbers and processing the paperwork. He gave recommendations for warranties, which I very much appreciated. I would like to thank Tyler, Elvis and Dana for making my new vehicle purchase so easy and stress free. I love my new Highlander! Carol Stormes More

Print

Great Experience Very professional, they found exactly what I was looking for, got a good price and fair trade in, Everyone at the dealership was very helpful, Excelle Very professional, they found exactly what I was looking for, got a good price and fair trade in, Everyone at the dealership was very helpful, Excellent experience. More

Print

Relaxed Buying Experience I purchased a 2017 Toyota Sienna Van. I worked with Chris Stewart. He was very knowledgeable about the van. The pricing information was well explained I purchased a 2017 Toyota Sienna Van. I worked with Chris Stewart. He was very knowledgeable about the van. The pricing information was well explained and the negotiation process was simple. Dana Arnold was helpful with the Members Heritage Credit Union finance programs. Chris spent 30-45 minutes orientation with all the features, controls and electronics of the new van and made sure my business sales contacts were fully functional in the phone system before I left the dealership. I have experienced the high pressure sales pitch with no negotiating at two other KY dealerships. This was the exact opposite. I don't think you could have a better buying experience than working with Chris Stewart at Frankfort Toyota. More

Print

Happy owners of a new 2017 Avalon We worked with Skeet Tuttle to purchase a 2017 Avalon. She was helpful, professional, and courteous. I highly recommend that you ask for her when you We worked with Skeet Tuttle to purchase a 2017 Avalon. She was helpful, professional, and courteous. I highly recommend that you ask for her when you shop at Frankfort Toyota. I cannot say enough nice things about her. She really knows her stuff and will go out of her way to help find exactly what you want. Thanks Skeet! You rock. More

Print

I highly recommend Frankfort Toyota We just recently purchased a new Rav 4 from Gary. He wasn't the least bit pushy and was very knowledgeable. We will definitely buy from him and this l We just recently purchased a new Rav 4 from Gary. He wasn't the least bit pushy and was very knowledgeable. We will definitely buy from him and this location again! He went the extra mile to make sure we were well taken care of! Also, Dana in finance was great, too. Thank you! More

Print

Very Smooth Purchasing Experience! My purchase of an Avalon was quick and smooth. I arrived at the dealership knowing what I wanted to buy and what it should cost. Jimmy Williams help My purchase of an Avalon was quick and smooth. I arrived at the dealership knowing what I wanted to buy and what it should cost. Jimmy Williams helped me find the car within ten minutes. The negotiationsly went smoothly and took about twenty minutes. While I had a quick chat with Dan Hicks, Jimmy brought the car from the lot to me near the sales office. I took a fifteen minute test drive to assure myself all was good with the car. Upon arrival back at the dealership, I was ushered into Dana's office where we completed the paperwork in fifteen minutes. Jimmy delivered the car to my home that evening and spent a liberal amount of time familiarizing my wife and me with the various features of the car, including sincronizing our phones and the garage door opener, and demonstrating the audio and guidance functions. The price of the vehicle was very reasonable based on my research. I commend Jimmy and Dan for a very friendly, low-keyed purchasing experience. More

Print

Great buying experience I never felt presser. I sent three weeks deciding on what I wanted and Jimmy Williams was very helpful on my search. The day I came in, was like a I never felt presser. I sent three weeks deciding on what I wanted and Jimmy Williams was very helpful on my search. The day I came in, was like a dream come true. I got the truck I wanted and I still to this day have no buyer remorse. I love my truck. Dana Arnold explain everything very clearly and Dan Hicks was friendly. Would I buy from them again. Yes. Only thing is I don't think I will be needed a new truck any time soon. Thank you. By the way, just being true to form and as I named my tractor, Bubba; my Tocoma is named Momma's TOY :) More

Print

I have never liked car shopping before, but I always hated going car shopping. The games played, the pressure put on me by the salespeople. But I can truthfully say there was none of that with I always hated going car shopping. The games played, the pressure put on me by the salespeople. But I can truthfully say there was none of that with these guys. Jimmy was straight up and so was Dan the sales manager. I expressed any concerned I had and they were able to satisfy me and make what I thought was a fair deal for both parties. Unlike the past I kinda enjoyed these guys. More

Print