Dana Eby | Page 11

Dealer service good but bmw should provide service history Service was good BMW should provide service history of vehicle for those of us who can't remember the last service that was completed or which dealer Service was good BMW should provide service history of vehicle for those of us who can't remember the last service that was completed or which dealer did it More

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Great Service Departmemt My car alerted the dealer that I needed service, and I received a call from Kathy Lee to set the appointment. She was able to get me in the next day, My car alerted the dealer that I needed service, and I received a call from Kathy Lee to set the appointment. She was able to get me in the next day, and Dana was ready when I arrived to get me in and out. Quick and easy, excellent to work with. More

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Navigation Needed my navigation system fixed.. made the appointment..showed up got a loaner..they called me to let me know what was wrong an about how long it wo Needed my navigation system fixed.. made the appointment..showed up got a loaner..they called me to let me know what was wrong an about how long it would take..just that easy..always very friendly an fast..even the guy in the entrance.. But, not really sure why things in the vehicle need to be messed with..seats were moved shade for sub roof was closed..temp was dialed down to 60 degrees..but they did wash it..an Dana was an is always very helpful..not sure what you are paying her but she should get a raise.. More

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Service advisor was Great I've always been treated exceptional at this dealer. This particular time Dana was awesome! Excellant knowlege of my car, explained well and always h I've always been treated exceptional at this dealer. This particular time Dana was awesome! Excellant knowlege of my car, explained well and always had my comfort in mind. Keeps me buying BMWs. More

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Great Knowledgeable staff, friendly and informative. Trustworthy as well. Good listeners on the phone. Valets are quick and personable. Cars are magnificent Knowledgeable staff, friendly and informative. Trustworthy as well. Good listeners on the phone. Valets are quick and personable. Cars are magnificent. I'll be back soon. More

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Flexible Dana worked with her team to confirm they could pull in a scheduled visit to allow me to attend a family/school event sooner, much appreciated. Dana worked with her team to confirm they could pull in a scheduled visit to allow me to attend a family/school event sooner, much appreciated. More

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Oil change. Just drove in to see if I needed a oil change an Dana said yes an could get me in right now..she was very helpful an before I knew it the change was d Just drove in to see if I needed a oil change an Dana said yes an could get me in right now..she was very helpful an before I knew it the change was done.it was great. Now I need to make an appointment since my Nav system seems to be acting up. I know you will take really good care of me an my Beemer X5. More

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Efficient, professional, courteous! Appreciate the caliber of service I receive here! The garage reception is always prompt and courteous. The desk service reps are knowledgeable and qui Appreciate the caliber of service I receive here! The garage reception is always prompt and courteous. The desk service reps are knowledgeable and quick and thorough. More

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Great Service Department Your people make a difference. Always friendly and helpful. Your Service department will be credited with the sale of a new or pre-owned BMW in 38, Your people make a difference. Always friendly and helpful. Your Service department will be credited with the sale of a new or pre-owned BMW in 38,000 miles! More

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Done when promised Satisfied with the quality & time taken for service beyond the routine maintenance. Dana was flexible with the return of the loaner car & accommodated Satisfied with the quality & time taken for service beyond the routine maintenance. Dana was flexible with the return of the loaner car & accommodated my schedule. Really glad they offer valet service too. More

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