141 Reviews
Write a Review141 Reviews of Dana Eby
April 29, 2019
Car is still doing what I brought it in for My car was misdiagnose the work that has been done hasn’t solve the issue. The shop foreman replace and additional part and the problem continues My car was misdiagnose the work that has been done hasn’t solve the issue. The shop foreman replace and additional part and the problem continues More
Other Employees Tagged: Ryan Laber
April 28, 2019
Great team, great to work with! Every time I bring my cars in for service, I have no doubts or concerns. I will always be dealt with fairly and promptly. I am now on my third BMW lea Every time I bring my cars in for service, I have no doubts or concerns. I will always be dealt with fairly and promptly. I am now on my third BMW leased through Jake Sweeney and sixth BMW overall, and cannot remember ever having a bad experience. More
Other Employees Tagged: Aatir Barlas, Brad Schultz, Shaun Snelling , Chris Owens, Devon
April 25, 2019
Great customer service I liked the quality of attention and concern to obtain the parts of better performance and protection for my car and to be able to handle with greater I liked the quality of attention and concern to obtain the parts of better performance and protection for my car and to be able to handle with greater security. For drive my car. Thank you and have a great week. More
Other Employees Tagged: Ryan Laber
April 24, 2019
Excellent Staff and Service! BMW staff always professional and very knowledgeable. Superb workmanship. Quality service. They are very honest and caring. Been a customer for many y BMW staff always professional and very knowledgeable. Superb workmanship. Quality service. They are very honest and caring. Been a customer for many years. Thank you BMW. More
Other Employees Tagged: Ryan Laber
April 24, 2019
Awesome service advisors, terrible detail job Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill w Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill was dirty and brake dust in the rims. This does not reflect poorly on your service personnel as I said they are great; however I would probably have a chat with the Detail Shop. More
Other Employees Tagged: Sophie Kidd
April 24, 2019
Horrible customer service No one could tell me if my tow eyehook was in my car, did not get any return calls, and there was so much grease on the inside of my front doors!! EXT No one could tell me if my tow eyehook was in my car, did not get any return calls, and there was so much grease on the inside of my front doors!! EXTREMELY Dusappointed! More
April 13, 2019
Very disappointing experience. I was very disappointed with my service experience. I had normal maintenance scheduled and a full car detailing. I did not get a call when my service I was very disappointed with my service experience. I had normal maintenance scheduled and a full car detailing. I did not get a call when my service was done and had to follow up myself to find the car ready. The detailing was horrible - mats were dirty, carpet was not swept and crumbs were still in the car. Very disappointing and for sure do not recommend this service center. Quality and Value are not good. More
April 11, 2019
Excellent experience! Service was great and on time. Friendly and helpful staff! All the work was completed that my car was scheduled for. Will definitely recommend this Service was great and on time. Friendly and helpful staff! All the work was completed that my car was scheduled for. Will definitely recommend this BMW location. More
April 11, 2019
Service with a smile The last couple of times I have been to this dealership they have been unbelievably friendly and effective! I always feel welcome and they check to s The last couple of times I have been to this dealership they have been unbelievably friendly and effective! I always feel welcome and they check to see if I need any refreshments. I especially like the two guys who receive me initially. So friendly, always smiling! More
April 01, 2019
Fast great service It was a friendly environment the repairs were accessed and brought to my attention and repaired in a timely fashion the price was kinda high but the It was a friendly environment the repairs were accessed and brought to my attention and repaired in a timely fashion the price was kinda high but the work was done correctly More

