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Dana Eby
143 Reviews
143 Reviews of Dana Eby
May 02, 2019
Unimaginable experience this time Car was serviced appropriately but for the first time at this dealership. Someone went through my belongings in my car including my computer my cloths Car was serviced appropriately but for the first time at this dealership. Someone went through my belongings in my car including my computer my cloths. Took all the cash from the car glove box and storage compartment. I am worried about my personal information stolen by that particular person who did this. Last thing I expected from dealership is this kind of behavior. Someone need to look at it to protect other customers More
by drrafiuddin
Verified Customer
April 30, 2019
First time service I brought a 2008 I bought from out of state to BMW North to get a thorough inspection of the vehicle. They were able to not only tell me what issues t I brought a 2008 I bought from out of state to BMW North to get a thorough inspection of the vehicle. They were able to not only tell me what issues the car has but also how urgent each issue was. The online report offers images and information about each and every service they offer and perform. Customer service was efficient and top notch. I will definitely be doing all my tuneups and work to them! More
by KK
April 29, 2019
Car is still doing what I brought it in for My car was misdiagnose the work that has been done hasn’t solve the issue. The shop foreman replace and additional part and the problem continues My car was misdiagnose the work that has been done hasn’t solve the issue. The shop foreman replace and additional part and the problem continues More
by MYSONTHEMOOR
Other Employees Tagged: Ryan Laber
April 28, 2019
Great team, great to work with! Every time I bring my cars in for service, I have no doubts or concerns. I will always be dealt with fairly and promptly. I am now on my third BMW lea Every time I bring my cars in for service, I have no doubts or concerns. I will always be dealt with fairly and promptly. I am now on my third BMW leased through Jake Sweeney and sixth BMW overall, and cannot remember ever having a bad experience. More
by Timpowell
Other Employees Tagged: Aatir Barlas, Brad Schultz, Shaun Snelling , Chris Owens, Devon
April 25, 2019
Great customer service I liked the quality of attention and concern to obtain the parts of better performance and protection for my car and to be able to handle with greater I liked the quality of attention and concern to obtain the parts of better performance and protection for my car and to be able to handle with greater security. For drive my car. Thank you and have a great week. More
by GERARDH.QUIROZ711
Other Employees Tagged: Ryan Laber
April 24, 2019
Excellent Staff and Service! BMW staff always professional and very knowledgeable. Superb workmanship. Quality service. They are very honest and caring. Been a customer for many y BMW staff always professional and very knowledgeable. Superb workmanship. Quality service. They are very honest and caring. Been a customer for many years. Thank you BMW. More
by DEBBIEABOEHM
Other Employees Tagged: Ryan Laber
April 24, 2019
Awesome service advisors, terrible detail job Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill w Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill was dirty and brake dust in the rims. This does not reflect poorly on your service personnel as I said they are great; however I would probably have a chat with the Detail Shop. More
by CCATRN
Other Employees Tagged: Sophie Kidd
April 24, 2019
Horrible customer service No one could tell me if my tow eyehook was in my car, did not get any return calls, and there was so much grease on the inside of my front doors!! EXT No one could tell me if my tow eyehook was in my car, did not get any return calls, and there was so much grease on the inside of my front doors!! EXTREMELY Dusappointed! More
by KBOHI
April 13, 2019
Very disappointing experience. I was very disappointed with my service experience. I had normal maintenance scheduled and a full car detailing. I did not get a call when my service I was very disappointed with my service experience. I had normal maintenance scheduled and a full car detailing. I did not get a call when my service was done and had to follow up myself to find the car ready. The detailing was horrible - mats were dirty, carpet was not swept and crumbs were still in the car. Very disappointing and for sure do not recommend this service center. Quality and Value are not good. More
by KRIDDLE8
April 11, 2019
Excellent experience! Service was great and on time. Friendly and helpful staff! All the work was completed that my car was scheduled for. Will definitely recommend this Service was great and on time. Friendly and helpful staff! All the work was completed that my car was scheduled for. Will definitely recommend this BMW location. More
by DENISESTINSON58
