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Dana Violi
Dana Violi at Concordville Subaru
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Dana Violi

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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5.0
69 Reviews

Industry Experience

21 yrs, 9 mos

5.0

69 Reviews

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69 Reviews of Dana Violi

February 05, 2023

Dealership Rating
Employee Rating

The center is wonderful. The technicians are very helpful and friendly. I was at the center for 2 hours with my granddaughter and she was able to be entertained with some nic More

by RMARINEL515
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Dave Zegac

Helpful
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Feb 06, 2023

Concordville Subaru responded

Hi RMARINEL515, Thank you for your kind review. We are glad to hear our service team took excellent care of you while your vehicle was in service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 02, 2023

Dealership Rating
Employee Rating

Service was prompt and actually had my service done much quicker than I anticipated. Customer service was top notch. Thanks More

by Katfishkilla1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, John Brennan, Lauren Scannapieco, Dave Zegac, Julian Caraballo

Helpful
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Feb 03, 2023

Concordville Subaru responded

Hi Katfishkilla1, We appreicate your 5-star review. We are delighted to hear our team was excellent with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 31, 2023

Dealership Rating
Employee Rating

Professional staff. . They are extremely cordial and knowledgeable. I highly recommend this dealership to many of my friends, family and even my own customers. More

by TOMLESKO
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Raysor, Darren Brown, Melissa McElwee, John Brennan, Lauren Scannapieco, Keith Hawk, Dave Zegac, Julian Caraballo

Helpful
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Feb 01, 2023

Concordville Subaru responded

Hi TOMLESKO, Thank you for your kind review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 29, 2023

Dealership Rating
Employee Rating

Very friendly, knowledgable staff. Excellent Customer Service. Highly reccomend this location in Concordville. Alway have a good experience. More

by ARLENEMR
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 30, 2023

Concordville Subaru responded

Hi ARLENEMR, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 28, 2023

Dealership Rating
Employee Rating

It was a great experience. Completed it in. Timely manner. Communicated with me the whole step of the way. More

by CROSSTEK74
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

Helpful
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Jan 30, 2023

Concordville Subaru responded

Hi CROSSTEK74, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 26, 2023

Dealership Rating
Employee Rating

1 1/2 hour wait for oil change and tire rotation was too long, especially with an appointment. More

by fredteitman
Overall Experience
Recommend Dealer
Yes
Helpful
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Jan 27, 2023

Concordville Subaru responded

Hi fredteitman, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

January 25, 2023

Dealership Rating
Employee Rating

Great service. Work always seems to be completed in a timely manner. Staff are friendly and helpful. More

by hoffmancrnp
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Fitzgerald

Helpful
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Jan 26, 2023

Concordville Subaru responded

Hi hoffmancrnp, We appreciate your 5-star review. We are delighted to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 25, 2023

Dealership Rating
Employee Rating

I came in half an hour early the service department accommodated me without a question. I am pleased with the courtesy and expertise of this dealership. Even though there are two dealers closer to wher More

by KateC810
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, John Brennan, Lauren Scannapieco, Dave Zegac, Julian Caraballo

Helpful
Report | Print
Jan 26, 2023

Concordville Subaru responded

Hi KateC810, Thank you for your kind review and your 5-star rating. We are delighted to hear our service team was excellent with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 21, 2023

Dealership Rating
Employee Rating

Excellent, thoughtful, timely, and they explain the problems and solutions well. I feel comfortable going to them with a problem More

by halseyalice
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, John Brennan, Lauren Scannapieco, Dave Zegac, Julian Caraballo

Helpful
Report | Print
Jan 23, 2023

Concordville Subaru responded

Hi halseyalice, We appreciate your 5-star review. We are glad to hear our service team was excellent. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

January 20, 2023

Dealership Rating
Employee Rating

Awesome dealership… service is alway great…always wait for my car and they give me a time and car is ready More

by PUOCIJ
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 23, 2023

Concordville Subaru responded

Hi PUOCIJ, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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