Dane Duncan
Dane Duncan at Jaguar Land Rover Bluff City
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Dane Duncan | Page 3

Service Advisor

Jaguar Land Rover Bluff City

6335 Wheel Cove
Memphis, TN 38119

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4.6
97 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

12 yrs, 3 mos

4.6

97 Reviews

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97 Reviews of Dane Duncan

April 25, 2020

Dealership Rating
Employee Rating

Dane was great! He managed to get me in and out. He was friendly and informative. I will definitely recommend him to my fellow Jaguar drivers! I really appreciated his service! Thank you Dane! More

by Amber Johnson
Recommend Dealer
Yes
Apr 29, 2020

Jaguar Land Rover Bluff City responded

We appreciate you! Thank you for your 5 star rating!

April 18, 2020

Dealership Rating
Employee Rating

The service was excellent. The representative was very friendly and knowledgeable. They went over and above. They made sure we were satisfied. I would recommend Bluff City anyday. More

by donald
Recommend Dealer
Yes

Other Employees Tagged: Todd Fulford , David Frederick

Apr 20, 2020

Jaguar Land Rover Bluff City responded

Thank you so much for the recommendation and 5 star rating!

April 14, 2020

Dealership Rating
Employee Rating

Prompt My experience was awesome. The staff is friendly and polite and Dane Duncan always makes my visits pleasant. Very professional, precise and kept me More

by cwilson9156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2020

Jaguar Land Rover Bluff City responded

Thank you so much for your 5 star review! We appreciate it!

April 14, 2020

Dealership Rating

Great! Very nice and quick. Made sure to take good care of me while getting my service completed. Rental process was easy and very pleasant More

by Hilaryburnett
Recommend Dealer
Yes

Other Employees Tagged: Todd Fulford , Jeff Pohlman

Apr 17, 2020

Jaguar Land Rover Bluff City responded

We appreciate you taking your time to write us an excellent review! Thank you!

April 09, 2020

Dealership Rating
Employee Rating

The experience was excellent. People were polite and informative. The waiting room was pleasant. The work took longer than anticipated but it was completed. While the dealership is an hour away I was ve More

by Steve.uline8590
Recommend Dealer
Yes

Other Employees Tagged: David Frederick

Apr 13, 2020

Jaguar Land Rover Bluff City responded

We appreciate you sharing your experience with everyone! Thank you for the 5 star rating!

April 08, 2020

Dealership Rating
Employee Rating

The service department was understaffed loaner cars were dirty. The staff ask me for licenses and credit cards information as if I was going to steal there dirty car and was told not to use up all the ga More

by SHEILADREED30
Recommend Dealer
No
Apr 17, 2020

Jaguar Land Rover Bluff City responded

Hello SHEILADREED30, We're sorry you had a bad experience. With the COVID-19 outbreak, we have had to decrease our staffing for the safety of our staff and customers. However, I can assure you all of our cars are cleaned and disinfected before they are loaned out. It is our procedure for all customers that we collect license and credit card information before a car is loaned out for liability purposes. Our goal is to leave all of our customers with a great impression and we will aim to succeed in doing this on your next visit. Thank you for your feedback. Mike Johnson JLR Bluff City Service Manager (901) 844-9440

April 03, 2020

Dealership Rating
Employee Rating

We were very happy w/your service. Actually we have always been happy with your company & all that y’all do. . Thank you so much More

by dm1521
Recommend Dealer
Yes

Other Employees Tagged: Jason Jenkins, Todd Fulford , David Frederick, Chad Henze, Dee Yoakum

Apr 08, 2020

Jaguar Land Rover Bluff City responded

We appreciate you and your business! Thank you!

April 02, 2020

Dealership Rating
Employee Rating

The service department is very attentive to the needs of the customers, as well as accommodating. Their loaner cars are always fun and enticing, but their lounge is nice and comfortable if you choose to wai More

by Susan
Recommend Dealer
Yes

Other Employees Tagged: Jeff Pohlman

Apr 08, 2020

Jaguar Land Rover Bluff City responded

We appreciate you sharing your positive experience with everyone! Thank you =)

April 01, 2020

Dealership Rating
Employee Rating

My service person was Dane Duncan. He was professional, courteous, and easy to talk to. He kept me informed about my vehicle, and completed the recalls and updates that were needed. My service was great! More

by T. Issac
Recommend Dealer
Yes

Other Employees Tagged: Todd Fulford

Apr 08, 2020

Jaguar Land Rover Bluff City responded

We think Dane is fabulous as well! Thank you for your business!

March 28, 2020

Dealership Rating
Employee Rating

I’m going to remember to keep my business at Mercedes Benz of Collierville. Bluff City is the is the worse dealer in the city. More

by Magic1cell
Recommend Dealer
No

Other Employees Tagged: Todd Fulford, Calvin Powell, Clay Bryant Sr., Keith Williamson , David Frederick, Chad Henze, Mike Johnson, Jeff Pohlman, Dee Yoakum

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