Dealership Experience
8 yrs, 8 mos
Industry Experience
12 yrs, 4 mos
97 Reviews
Write a Review97 Reviews of Dane Duncan
March 27, 2020
Every service of mind is given A1 assistance. I always arrive with complete confidence that my vehicle is in excellent care. I leave with complete satisfaction. arrive with complete confidence that my vehicle is in excellent care. I leave with complete satisfaction. More
March 25, 2020
Dane Duncan is incredible to work with. He went above and beyond to make sure my vehicle was serviced properly, coordinating transportation and service. It is always a pleasure to work with him. beyond to make sure my vehicle was serviced properly, coordinating transportation and service. It is always a pleasure to work with him. More
March 25, 2020
GREAT CUSTOMER SERVICE I bought a used 2011 Land Rover HSE through a fly-by-night dealership in Washington. I needed to ensure it was safe to drive to Mexico where I was he I bought a used 2011 Land Rover HSE through a fly-by-night dealership in Washington. I needed to ensure it was safe to drive to Mexico where I was headed next. I called and scheduled an appointment and had them go through it and find any issues that would potentially become a problem. Needless to say, there were many! Mr. Duncan worked with me to ensure I only fixed what was necessary and I never felt like I was being forced to have any repairs done that wasn't required. I appreciate him trying to work with me and also applying a small military discount on the final bill. I was given a courtesy car for a few days while all the repairs were being done. I appreciate the time they took to ensure I left with a safe and reliable vehicle for my next adventure in life. Mr. Duncan was great to sit with and he even helped me change out a piece for my windshield wiper at the end! I highly recommend this place to everyone! More
March 24, 2020
Best service Brought my car in for one of those annoying noises that you can never seem to locate. They found it and fixed it. I highly recommend these guys Brought my car in for one of those annoying noises that you can never seem to locate. They found it and fixed it. I highly recommend these guys More
March 11, 2020
Excellent service. Would highly recommend for anyone who needs your vehicles checked out or serviced. Honest, straightforward, courteous people working there. Mr. Duncan from the service department understo needs your vehicles checked out or serviced. Honest, straightforward, courteous people working there. Mr. Duncan from the service department understood my needs and ensured I left there satisfied. More
Other Employees Tagged: Todd Fulford
March 05, 2020
I worked with Dane but sometimes it will be Chad. The gentlemen are very good at their jobs. They are very knowledgeable and great to work with gentlemen are very good at their jobs. They are very knowledgeable and great to work with More
Other Employees Tagged: Todd Fulford
March 04, 2020
Really took care of me. Had a small emergency that I needed them to check before I travels and they worked to get me in quickly. The best part was they helped to deal with the issue why I waited. Which needed them to check before I travels and they worked to get me in quickly. The best part was they helped to deal with the issue why I waited. Which they didn’t have to do since it was my fault. They really helped me out. Tks. More
February 26, 2020
The overall experience was confusing. I took my car in for service and my appointment was made with David. He appeared surprised and could not find my paperwork. My car service was completed in one day. for service and my appointment was made with David. He appeared surprised and could not find my paperwork. My car service was completed in one day. David called and asked me about another service which he said would be completed that day. No one called me to tell me my car was finished. Day 5, I called and some young lady says "it appears to be complete". My checkout service with Dane Duncan was wonderful!! Dave was telling me he sent someone to get my car, when it was parked in front of me, Wow! I'm only giving 3 stars because of my experience with David. More
Other Employees Tagged: David Frederick
February 24, 2020
Mike and Dane are great. They desperately need more loaner cars for people like me that live 100 miles from the Land Rover dealership and need repair. Every time I need something I have to drive 2 ho loaner cars for people like me that live 100 miles from the Land Rover dealership and need repair. Every time I need something I have to drive 2 hours one way and take an entire day off work. I can’t come over at night and drop off and use a loaner. It’s not feasible long term. It’s almost like you have to live in Memphis to drive a Range Rover and her service comfortably. This is my second Range Rover in last 4 years and the experience has been same. Again mike and Dane are great they just have almost zero loaner cars. More
Other Employees Tagged: Mike Johnson, Jeff Pohlman
February 23, 2020
Dane is great and worked hard to get my issue resolved. I appreciate all of his efforts to find the problem and get it resolved. I appreciate all of his efforts to find the problem and get it resolved. More
Other Employees Tagged: Todd Fulford