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Dane Duncan
102 Reviews
Dealership Experience
10 yrs, 8 mos
Industry Experience
14 yrs, 4 mos
102 Reviews
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102 Reviews of Dane Duncan
April 08, 2020
The service department was understaffed loaner cars were dirty. The staff ask me for licenses and credit cards information as if I was going to steal there dirty car and was told not to use up all the ga dirty. The staff ask me for licenses and credit cards information as if I was going to steal there dirty car and was told not to use up all the gas. More
by SHEILADREED30
Verified Customer
April 03, 2020
We were very happy w/your service. Actually we have always been happy with your company & all that y’all do. . Thank you so much always been happy with your company & all that y’all do. . Thank you so much More
by dm1521
Other Employees Tagged: Jason Jenkins, Todd Fulford , David Frederick, Chad Henze, Dee Yoakum
April 02, 2020
The service department is very attentive to the needs of the customers, as well as accommodating. Their loaner cars are always fun and enticing, but their lounge is nice and comfortable if you choose to wai the customers, as well as accommodating. Their loaner cars are always fun and enticing, but their lounge is nice and comfortable if you choose to wait there, as I did, with the pandemic right now. More
by Susan
Other Employees Tagged: Jeff Pohlman
April 01, 2020
My service person was Dane Duncan. He was professional, courteous, and easy to talk to. He kept me informed about my vehicle, and completed the recalls and updates that were needed. My service was great! courteous, and easy to talk to. He kept me informed about my vehicle, and completed the recalls and updates that were needed. My service was great! More
by T. Issac
Other Employees Tagged: Todd Fulford
March 28, 2020
I’m going to remember to keep my business at Mercedes Benz of Collierville. Bluff City is the is the worse dealer in the city. Benz of Collierville. Bluff City is the is the worse dealer in the city. More
by Magic1cell
Other Employees Tagged: Todd Fulford, Calvin Powell, Clay Bryant Sr. , David Frederick, Chad Henze, Mike Johnson, Jeff Pohlman, Keith Williamson, Dee Yoakum
March 25, 2020
GREAT CUSTOMER SERVICE I bought a used 2011 Land Rover HSE through a fly-by-night dealership in Washington. I needed to ensure it was safe to drive to Mexico where I was he I bought a used 2011 Land Rover HSE through a fly-by-night dealership in Washington. I needed to ensure it was safe to drive to Mexico where I was headed next. I called and scheduled an appointment and had them go through it and find any issues that would potentially become a problem. Needless to say, there were many! Mr. Duncan worked with me to ensure I only fixed what was necessary and I never felt like I was being forced to have any repairs done that wasn't required. I appreciate him trying to work with me and also applying a small military discount on the final bill. I was given a courtesy car for a few days while all the repairs were being done. I appreciate the time they took to ensure I left with a safe and reliable vehicle for my next adventure in life. Mr. Duncan was great to sit with and he even helped me change out a piece for my windshield wiper at the end! I highly recommend this place to everyone! More
by tomlinson2008
March 25, 2020
Dane Duncan is incredible to work with. He went above and beyond to make sure my vehicle was serviced properly, coordinating transportation and service. It is always a pleasure to work with him. beyond to make sure my vehicle was serviced properly, coordinating transportation and service. It is always a pleasure to work with him. More
by BRIANBARBEITO
March 24, 2020
Best service Brought my car in for one of those annoying noises that you can never seem to locate. They found it and fixed it. I highly recommend these guys Brought my car in for one of those annoying noises that you can never seem to locate. They found it and fixed it. I highly recommend these guys More
by Mike
March 11, 2020
Excellent service. Would highly recommend for anyone who needs your vehicles checked out or serviced. Honest, straightforward, courteous people working there. Mr. Duncan from the service department understo needs your vehicles checked out or serviced. Honest, straightforward, courteous people working there. Mr. Duncan from the service department understood my needs and ensured I left there satisfied. More
by tomlinson2008
Other Employees Tagged: Todd Fulford
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