Dani Paiz | Page 8

Dani Paiz helped me a lot. She was welcoming and kind. I really appreciate her helps! She was welcoming and kind. I really appreciate her helps! More

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Dani Paiz is a very sweet and polite young lady! Dani provided excellent customer service with great updates about the status of my car, she always kept me in the loop. Dani provided excellent customer service with great updates about the status of my car, she always kept me in the loop. More

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Ramon Flores took good care of my car & communicated with updates throughout the day. Detailed explanation & video proof was sent of the work that needed to be done updates throughout the day. Detailed explanation & video proof was sent of the work that needed to be done More

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Great service. Dani Paiz was the service advisor. She coordinated everything at the highest level. I am very pleased with the experience, and will return again when Dani Paiz was the service advisor. She coordinated everything at the highest level. I am very pleased with the experience, and will return again when my car needs the next service interval. More

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My service person - Dani Paiz communicated throughout the process. Her customer service skills were excellent, and made sure I was always informed on what was going on. process. Her customer service skills were excellent, and made sure I was always informed on what was going on. More

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This is for Dani Paiz and her service team, as well, as Anthony Lee and his sales team. I ordered a car from Ontario of Audi and purchased a Q5 for the family. Dani Paiz has done another amazing job Anthony Lee and his sales team. I ordered a car from Ontario of Audi and purchased a Q5 for the family. Dani Paiz has done another amazing job servicing our Audi! I brought the car in, made my concerns very detailed. Her team really goes above and beyond to make sure you are satisfied. I didn’t even realize the extra work and diagnostics done for our benefit until I was home reading the technician notes on my service record! I was incredibly happy. Anthony has always been professional, attentive to our concerns, and all around a very respectful gentleman. I appreciate all his efforts. Thank you all! - Trinh N More

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Wonderful service. My service advisor, Dani Paiz was extremely helpful and nice. My mechanic Vince even test drove the car with me to make sure everything was working. My service advisor, Dani Paiz was extremely helpful and nice. My mechanic Vince even test drove the car with me to make sure everything was working. I highly recommend Audi Ontario More

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Problem was not corrected. History: After operating vehicle for over 90 minutes from Orange county to Barstow at 75 mi/hr no problem, but when slowed down to enter Barstow ex History: After operating vehicle for over 90 minutes from Orange county to Barstow at 75 mi/hr no problem, but when slowed down to enter Barstow exit, car started to shake at about 15 mi/hr, acceleration would not work, and just gradually parked in Canes parking lot, followed by car being towed to Audi Ontario for service. After picking up car, operated fine all the way home to OC, but when slowed down to enter my home street, same problem repeated. Car was again towed to Audi Mission Viejo for service again. Currently have a loaner car pending outcome. More

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This review is for Dani Paiz and her service team. Dani was very patient hearing my concerns, documented everything. Dani and her team are exceptionally professional. All communication was prompt Dani was very patient hearing my concerns, documented everything. Dani and her team are exceptionally professional. All communication was prompt and respectful. I was pleasantly surprised. If your looking for peace of mind and professional team members for your next service. Audi Ontario is the way! -Best Regards, A L More

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Dani Paiz is truly most important aspect of any dealership as a service writer. Sale is where it starts and the purchase should be more than fair but is a small percent of car ownership, it’s the dealership as a service writer. Sale is where it starts and the purchase should be more than fair but is a small percent of car ownership, it’s the service that you will deal with 95% of car ownership. Have a service write that keeps the owner informed, aware, provide recommendation as she does, people skills is an asset to you organization. She is the only one I like to take care on both are Audi’s. I have owned 86 cars in my life time of 67 years and she is in the top three service writers, thank you, Robert More

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