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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 51

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
653 Reviews
4.6

653 Reviews

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653 Reviews of Daniel Alicea

August 16, 2022

Dealership Rating
Employee Rating

Best dealer in town everybody gave me the runaround not Elder ford I got the best price on my truck.Thank you very much More

by ealbino2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Aug 18, 2022

Elder Ford of Tampa responded

Hi, we are so happy to read such a great review about Elder Ford of Tampa! Please let us know if there is ever anything else we can do for you! Safe travels!

August 16, 2022

Dealership Rating
Employee Rating

Service was excellent and very friendly. They solved a difficult problem very quickly. Another dealer couldn’t get my car in for 3 weeks and they got me in in two days More

by dwiener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 18, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2022

Dealership Rating
Employee Rating

Smooth and fast service. They made my experience as painless as possible. Do do do do More

by dmanchief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 18, 2022

Elder Ford of Tampa responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2022

Dealership Rating
Employee Rating

It was nice to get my truck fixed after three different locations! Very nice service representatives and knowledgeable in their field. Very clean and organized maintenance facility. Thank you More

by RAYDENTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 17, 2022

Elder Ford of Tampa responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 18, 2022

RAYDENTAL responded

The 3 star for pricing was a goof on part, I guess! I thought I marked all items with five stars! Also, the agency has my e-mail address! Raydental@tampabay.rr.com

Sep 19, 2022

RAYDENTAL responded

This is a repeat

August 15, 2022

Dealership Rating
Employee Rating

Elder Ford is an excellent dealership and service center! I highly recommend anyone to use them. More

by TODD56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Aug 18, 2022

Elder Ford of Tampa responded

Hi, thank you so much for your positive comments about Elder Ford of Tampa! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 15, 2022

Dealership Rating
Employee Rating

There were some scheduling issues but they did get resolved. My agent made it right. More

by nicole60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Aug 18, 2022

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2022

Dealership Rating
Employee Rating

Great job doing a difficult ecm fix. They texted me updates, i like that. I like that they call you a Lyft ride home when you dropoff. More

by Virtuallystoopid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 16, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2022

Dealership Rating
Employee Rating

Fast Service on a recall, Was only there a few minutes before someone waited on me More

by Darrelball1255
Customer Service
Friendliness
Recommend Dealer
Yes
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Aug 15, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 12, 2022

Dealership Rating
Employee Rating

Top notch customer service. Staff is people oriented and goes that extra mile to ensure customer satisfaction. More

by BUTTSMB1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding , Brandon Rodriguez, Robert Tucci, Frederick Brister

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Aug 15, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

August 12, 2022

Dealership Rating
Employee Rating

Nice dealership. Service advisors hard to get a hold of. Work performed was good, but they got the inside of the vehicle with grease / dirt on the seats and console. More

by GC47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 15, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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