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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 52

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
653 Reviews
4.6

653 Reviews

Write a Review

653 Reviews of Daniel Alicea

August 11, 2022

Dealership Rating
Employee Rating

Fixed the problems as assured Made it as easy for me as possible by picking and dropping off my car More

by Cfrtampacfr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Grant Kitner , Jason Faiella, BJ Llanos, Charlie McEwan, Nacer Menouni, Brandon Rodriguez, Taylor was great

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Aug 13, 2022

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

August 10, 2022

Dealership Rating
Employee Rating

Great Customer Service and timely repairs. Clean environment. Great follow up after service is completed. More

by RUBYJ508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 12, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 10, 2022

Dealership Rating
Employee Rating

Fast and efficient courteous staff and available appointment times makes this service exactly what I need. More

by Nupe62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Aug 12, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 10, 2022

Dealership Rating
Employee Rating

Elder Ford & all their staff have had my back and all the care of my car since I first purchased it in 2017. FROM KEN LEE, the salesman that sold me my amazing hybrid, to everyone that helped maintai More

by pmtb55
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Aug 11, 2022

Elder Ford of Tampa responded

Thank you very much for your kind words, our commitment to your satisfaction will continue during your entire ownership experience.

Aug 16, 2022

pmtb55 responded

Elder Ford staff from. sales to service & all those in between have treated me like family. I have only the highest regard for them.

August 10, 2022

Dealership Rating
Employee Rating

Great service, work was done in a timely manner. All issues were addressed same day More

by dianisoyola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 12, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

August 09, 2022

Dealership Rating
Employee Rating

Everyone at Elder Ford was very courteous and helpful. The service technicians were excellent and very thorough More

by osmondbrown325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Aug 12, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 09, 2022

Dealership Rating
Employee Rating

We in for an A/C repair for the second time. $600 ticket and no progress More

by noe1
Customer Service
Friendliness
Price
Recommend Dealer
No
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Aug 12, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

August 09, 2022

Dealership Rating
Employee Rating

It was a very pleasant experience. The staff and service met all expectations. I would recommend to others. More

by Rsmiller84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Aug 12, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 09, 2022

Dealership Rating
Employee Rating

It was very clean and was able to talk to the right person about what I need More

by BCBREWER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Robo Rivera

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Aug 12, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 09, 2022

Dealership Rating
Employee Rating

Service and staff is great! I have nothing but great things to say as of the survey! More

by chervickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 12, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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