Great customer service, listen to my problem I was having
with my Truck sent it back to service fixed issue now truck is running back to normal.
with my Truck sent it back to service fixed issue now truck is running back to normal.
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by Dubss805
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear our team listened to your concerns and was able to get your truck fixed and running back to normal. That’s exactly the kind of service we aim to deliver every time. Thank you for trusting us with your vehicle!
Service has always been efficient and thorough.
Waiting time has been as estimated, with few exceptions. The client lounge is spacious and comfortable, with other helpful services. Agents have b
Waiting time has been as estimated, with few exceptions. The client lounge is spacious and comfortable, with other helpful services. Agents have been knowledgeable, respectful and patient with questions and concerns.
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by MPARISEN
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear you’ve consistently experienced efficient and thorough service, with accurate wait times and a comfortable lounge to relax in. It’s also great to know our advisors have been knowledgeable, respectful, and patient in addressing your questions and concerns. Thank you for trusting us with your vehicle and for sharing such thoughtful feedback.
It’s improving.
But I’m still worried about the reoccurring problems with the transmission and I am not sure that the dealership is being honest about the reoccurrin
But I’m still worried about the reoccurring problems with the transmission and I am not sure that the dealership is being honest about the reoccurring issue with it.
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by GRATELAKE1
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Envision Ford of Oxnard responded
Thank you for sharing your feedback. I’m glad to hear things are improving, but I understand your concerns about the transmission and how frustrating reoccurring issues can be. Please know that honesty and transparency are priorities for us — I’ll make sure your concerns are reviewed thoroughly and communicated clearly so you feel confident in the work being done. Your trust is very important to me, and I’ll ensure we address this properly.
Friendly , professional, quick.
Easy to make an appointment, clean. Availability was great. Good experience overall
Easy to make an appointment, clean. Availability was great. Good experience overall
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by KESHIAAKIMBLE
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear your experience was friendly, professional, and quick, with an easy appointment process and a clean, comfortable environment. We work hard to make things as smooth and convenient as possible, and it’s great to know we delivered for you. Thank you for choosing us!
Very friendly and efficient.
Daniel was very welcoming and very informative. Great customer service and would recommend this place
Daniel was very welcoming and very informative. Great customer service and would recommend this place
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by isabelcampos56
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear Daniel made you feel welcome and provided clear, helpful information throughout your visit. Great customer service is exactly what we strive for, and it’s wonderful to know we earned your recommendation. Thank you for choosing us!
Service was excellent my car was great when I got it
back. My concern was around the associate service manager , he was in his office the whole time I was waiting for my car, having a conversation that
back. My concern was around the associate service manager , he was in his office the whole time I was waiting for my car, having a conversation that everyone could hear using foul language every other word. My concern is that this is a place of employment and service and to have that lack of respect for the customer was extremely disappointing.
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by kristenneri35
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mo Orozco
Aug 15, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear you were happy with the service on your car, but I’m very sorry about your experience in our waiting area. The behavior you described from our associate service manager is unacceptable and does not reflect the level of professionalism we expect from our team. I appreciate you bringing this to my attention, and I will address it immediately to ensure it does not happen again. Thank you for your honest feedback and for giving us the opportunity to make things right.
Daniel Ayala always goes above and beyond in his customer
service. Friendly, professional and gets the job done!
service. Friendly, professional and gets the job done!
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by SLOPEZ249
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear Daniel consistently goes above and beyond to deliver friendly, professional service and get the job done right. I’ll be sure to share your feedback with him — he’ll be happy to know his hard work is appreciated. Thank you for choosing us!
ad an excellent experience with the Service Department at
Envision Ford. My Service Advisor, Danny Ayala, was amazing—professional, friendly, and attentive from start to finish. He kept me updated throughout
Envision Ford. My Service Advisor, Danny Ayala, was amazing—professional, friendly, and attentive from start to finish. He kept me updated throughout the process, answered all my questions, and made sure everything was done right. Truly top-notch service!
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by jovitajay
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Envision Ford of Oxnard responded
Thank you for such a thoughtful review. I’m glad to hear Danny delivered professional, friendly, and attentive service from start to finish. Keeping our customers informed and making sure everything is done right is exactly what we strive for. I’ll be sure to share your feedback with Danny — he’ll be thrilled to hear it.
La atención y el servicio son geniales y su sala de
espera te ayuda a seguir con tus actividades.
espera te ayuda a seguir con tus actividades.
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by Miguel
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2025 -
Envision Ford of Oxnard responded
Muchas gracias por sus amables palabras. Nos alegra saber que recibió una excelente atención y que nuestra sala de espera le ayudó a continuar con sus actividades mientras atendíamos su vehículo. Será un placer recibirle nuevamente cuando nos necesite.
Took our car in for regular maintenance and had a great
experience. Our service advisor, Daniel Ayala, was professional and communicative throughout the entire process. He kept us updated every step of the
experience. Our service advisor, Daniel Ayala, was professional and communicative throughout the entire process. He kept us updated every step of the way and made sure all our questions were answered. The service was completed in a timely manner, and the car was returned clean and running smoothly. Highly recommend this dealership for anyone looking for dependable service and great customer care!
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by MAYRA.RODRIGUEZ0
Verified Customer
Verified Customer
Service Price Transparency
Aug 08, 2025 -
Envision Ford of Oxnard responded
Thank you for sharing such a detailed and positive experience. I’m glad to hear Daniel took great care of you, kept you informed, and made the process smooth from start to finish. I’ll be sure to pass along your kind words to him and the rest of the team. We truly appreciate your recommendation and look forward to serving you again.