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Alberto Torres
Alberto Torres at Envision Ford of Oxnard

Alberto Torres

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.7
46 Reviews
4.7

46 Reviews

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46 Reviews of Alberto Torres

August 25, 2026

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Employee Rating

Part of the service plan is to have tires rotated they told me they did. I had checked my tires and all they did was to erase the chack More

by MARKST00NE5057
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Recommend Dealer
Yes
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August 24, 2026

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Wonderful customer service and special thanks to Albert. Car finished on time and returned freshly washed. Thanks Envision More

by mmmayfield
Service Time
Service Communication
Recommend Dealer
Yes
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August 17, 2026

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I trust our service advisor. Never disappointed. Always provides and keeps us updated with any other issues our vehicle might have. More

by Jess Moreno
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Recommend Dealer
Yes
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August 02, 2026

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I am very pleased with the service I received. They keeper me informed on the progress. The teck sent me a video on the information about my repair. That was way cool, great Jim More

by jjg2grady
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez, David Torres

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July 22, 2026

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Good service front desk but not the technicians overall was good and waiting time was perfect More

by NONE40
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Jose Castillo, Joe Chavez

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July 15, 2026

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I was very happy they took our vehicle on such short notice and completed the necessary work in a timely fashion More

by EDWARD.S.ISORDIA
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Recommend Dealer
Yes
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July 15, 2026

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It is very unfortunate that ford will not replace the part that needs to replaced and just keep trying to fix. The item is still under warranty More

by Jeanne Pezzuto
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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July 11, 2026

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Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables More

by humbertogonzalez7775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez , Jess Brookes, Grant Lee

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July 01, 2026

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Everything from the purchase of our Bronco to the service team has been great. Everyone has been very helpful and address all of our needs appropriately. More

by base24ballml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos, Johnny Montano, Jarrod "JT" Thomas, Ash Mojaddam

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Jul 04, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re thrilled to hear that your experience has been exceptional from purchasing your Bronco to every visit with our service department. It’s great to know our sales and service teams have been helpful and have taken care of all your needs. Providing outstanding customer service throughout the entire ownership experience is exactly what we strive for. Thank you for choosing Envision Ford of Oxnard. We truly appreciate your trust and look forward to serving you for many years to come! — Envision Ford of Oxnard Team

June 21, 2026

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Employee Rating

They did a great job. He's great! Thank you so much! Did well keep up the good work More

by timdedominicis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez , Jess Brookes, Grant Lee

Print
Jul 06, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you had such a positive experience and that our team took great care of you. We truly appreciate your kind words and encouragement. We’ll be sure to share your feedback with the team. Thank you for choosing Ford of Oxnard, and we look forward to serving you again! — Ford of Oxnard Team

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