Daniel Brennan

Completely unexpected experience with this service department. I scheduled online and it was easy. They had availability that was only a week out. When I arrived they took the Promaster right in an department. I scheduled online and it was easy. They had availability that was only a week out. When I arrived they took the Promaster right in and the service desk consultant was extremely informative and set my expectations for timing which was very reasonable but then they beat expectations by 45 minites. The service was for two recall items for the engine cooling fan and back up camera. Definitely the smoothest experience I have ever had at a dealership's service department. More

by mattobuck Verified Customer Verified Customer

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Service was quick, communication was good and any concerns I had were addressed. Night drop is easy concerns I had were addressed. Night drop is easy More

by afeniolo123 Verified Customer Verified Customer

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Very. Professional when it comes down to detail but not so helpful once completed. Helpful Professional when it comes down to detail but not so helpful once completed. Helpful More

by Gpcontractorllc Verified Customer Verified Customer

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Friendly, explained everything from start to finish, done within a timely period Professional and easy to work with within a timely period Professional and easy to work with More

by Kyleree Verified Customer Verified Customer

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It was amazing they took great care of my truck. I will only bring my truck to Executive Dodge I will only bring my truck to Executive Dodge More

by japuzzo0 Verified Customer Verified Customer

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I would say that they are nice people to deal with. Kind and curtis. Problem was corrected and I was satisfied. Kind and curtis. Problem was corrected and I was satisfied. More

by rshaw4 Verified Customer Verified Customer

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I have an experienced any problems with them as a bit everything has been very professional. everything has been very professional. More

by DONALDDAVID365 Verified Customer Verified Customer

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Took forever to get an answer when my part would come in they told me to call the other Dodge about my approval that they know nothing about the other Dodge said that I am approved. Not sure why they're tel they told me to call the other Dodge about my approval that they know nothing about the other Dodge said that I am approved. Not sure why they're telling you to call us. Then I was told on two occasions my car would be ready in the next three or four days then it ended up being three weeks later The day before my car was done. They told me I need a radiator. I took it to my personal mechanic that told me I need more than a radiator. I also needed a condenser the first day I dropped off my car. They also told me they would do a diagnostics test to see if there's anything else that needs to be fixed that I might want to fix Right before my car was to be ready. I asked about it and they said that there would have to be a charge for that and they have no idea who I talk to. I was also told from the Machanic that the amount they put on for the radiator was loose. They showed me pictures Because my radiator was hanging out from the bottom when I had the car towed over. More

by Tderario Verified Customer Verified Customer

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I continue going to Executive Dodge Jeep in Wallingford because of the knowledgeable staff and friendly service. I have an older Jeep with over 250,000 miles and expect to get well over 300,000 miles becau because of the knowledgeable staff and friendly service. I have an older Jeep with over 250,000 miles and expect to get well over 300,000 miles because of this dealership.?? More

by Tony Verified Customer Verified Customer

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Service department is always, knowledgeable, informative, and helpful. That's why I always go back! There are closer dealerships for me to go to but that is why I drive to executive jeep in Wallingford. and helpful. That's why I always go back! There are closer dealerships for me to go to but that is why I drive to executive jeep in Wallingford. More

by Tony Verified Customer Verified Customer

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