Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
328 Reviews
4.9

328 Reviews

Write a Review

328 Reviews of Mike Falconeri

July 12, 2026

Dealership Rating
Employee Rating

I have an experienced any problems with them as a bit everything has been very professional. More

by DONALDDAVID365
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Jul 12, 2026

Executive Dodge Jeep RAM responded

It’s great to receive a five-star review and learn your Ram 1500 service felt professional. We’re glad our team made the process easy during your visit. Thank you for your feedback, and we look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 08, 2026

Dealership Rating
Employee Rating

Attentive staff, great communication and accountable service. They gave me a fair price on a solid job. More

by GEORGEGIERING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Wagoner, Jake Guercia

Jul 08, 2026

Executive Dodge Jeep RAM responded

It’s wonderful to hear our team stayed attentive and communicated clearly during your Ram service. We’re glad you found the work reliable and the pricing fair. We look forward to welcoming you back. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 01, 2026

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Employee Rating

Great service , nice people to deal with. The service technician Mike is very helpful. Thank you. More

by JPPHILBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Jul 02, 2026

Executive Dodge Jeep RAM responded

Thanks for sharing your feedback. We’re delighted Mike provided helpful service for your RAM. We look forward to assisting you in the future. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 29, 2026

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Employee Rating

Everybody at Executive Dodge Jeep Ram are awesome, from Sales to Service to Management, they’re all great people who get business done and do it in a professional, easy and fun way. You pretty much have a More

by Mike Perez
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 29, 2026

Executive Dodge Jeep RAM responded

We’re thrilled to hear you feel at home with our team and that every visit is professional and enjoyable. Thank you for entrusting your Jeep to us. We look forward to seeing you again soon. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 11, 2026

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Employee Rating

I went to the dealership to check on a tapping noise in my ram 1500. Executive found that there were metal pieces in the oil filter. been grinding of the Bearings meant that the engine was bad. Even though More

by Misterk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike falconari

Jun 11, 2026

Executive Dodge Jeep RAM responded

We’re glad Mike provided clear explanations about the metal debris and necessary engine work on your Ram 1500, even without a loaner available. Thank you for recommending us and for trusting our team to handle a complex repair. We look forward to serving you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 08, 2026

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Employee Rating

Appointment was shorter than expected and the video that was provided of the work done was very beneficial. More

by targy142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Jun 08, 2026

Executive Dodge Jeep RAM responded

Thank you for noting how quickly your appointment wrapped up and for appreciating the video overview of your Jeep Grand Cherokee service. We’re glad the visual walkthrough made the work clear. Please let us know how we can help next time. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 13, 2026

Dealership Rating
Employee Rating

Always takes care of my needs and helps to trouble shoot issues in a timely manner. More

by JONATHAN.COURTEMANCHE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

May 13, 2026

Executive Dodge Jeep RAM responded

Thank you for the five-star review. We’re glad our service team can attend to your Jeep’s needs and troubleshoot issues quickly. We look forward to helping you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 10, 2026

Dealership Rating
Employee Rating

They are very professional, sending a video of the car as they checked it out. Always great service! More

by Danelle127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Executive Dodge Jeep RAM responded

It’s fantastic to know our team could keep you informed with the video updates during service. We’re happy that our professional approach continues to meet your expectations for your Jeep. Mike will be thrilled to hear your feedback. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 10, 2026

Dealership Rating
Employee Rating

Excelente servicio cerca de mi casa rápida respuesta gente amable regresaré pronto necesito sus servicios More

by dumashomeimprovementllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

Executive Dodge Jeep RAM responded

Thank you for highlighting our quick and friendly service. We’re delighted to support your Ram ProMaster 2500 and look forward to helping you again soon. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 09, 2026

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Employee Rating

Unable to resolve the issue. I did it at home myself. Within 24 hours of bringing car home the problem returned. After some google research and tik tok videos I found a common pr More

by Apoturnicki
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 14, 2026

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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