Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM

Hector Quinones

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.5
81 Reviews
4.5

81 Reviews

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81 Reviews of Hector Quinones

October 31, 2026

Dealership Rating
Employee Rating

Completely unexpected experience with this service department. I scheduled online and it was easy. They had availability that was only a week out. When I arrived they took the Promaster right in an More

by mattobuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan

Oct 31, 2026

Executive Dodge Jeep RAM responded

Hearing that this was your most seamless dealership service visit is rewarding for our team. We're glad scheduling online was straightforward and our service consultant provided helpful information and clear timing expectations for the recall work on your Ram ProMaster 1500. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 29, 2026

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Employee Rating

Hector is one of the service providers who really went out of his way to explain the situation of my vehicle. He explained the pros and cons and help me make the best choice. He also saved me money which More

by Williamrasche3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Executive Dodge Jeep RAM responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Executive Dodge Jeep RAM are glad to have you as a customer. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 12, 2026

Dealership Rating
Employee Rating

I have an experienced any problems with them as a bit everything has been very professional. More

by DONALDDAVID365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan

Jul 12, 2026

Executive Dodge Jeep RAM responded

It’s great to receive a five-star review and learn your Ram 1500 service felt professional. We’re glad our team made the process easy during your visit. Thank you for your feedback, and we look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 10, 2026

Dealership Rating
Employee Rating

Had a recall issue resolved to my expectations, very happy with the dealership. Always use executive dodge for my service needs More

by Duckster 2018
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Jul 10, 2026

Executive Dodge Jeep RAM responded

We’re glad your Ram recall was resolved to your expectations. Thank you for trusting us with your service needs, and Hector looks forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 08, 2026

Dealership Rating
Employee Rating

My new vehicle had a major breakdown and they took care of it in a timely manner and assisted with the proper loaner to keep me and my business moving. More

by tmanct
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Jul 08, 2026

Executive Dodge Jeep RAM responded

It’s great to see a five-star rating. Hector and our service team worked to get your Ram back in action quickly and arranged a loaner so your business didn’t miss a beat. We appreciate your feedback and look forward to serving you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 07, 2026

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Employee Rating

Place was very clean. Service was exceptional The waiting was also very nice to wait for my vehicle More

by Ajcones27
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Jul 07, 2026

Executive Dodge Jeep RAM responded

It’s gratifying to know our clean facility and exceptional service made waiting for your Ram so comfortable. Hector and the team are pleased to have met your expectations. Thank you for sharing your experience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 06, 2026

Dealership Rating
Employee Rating

This dealership made me comfortable throughout the process of purchasing my new truck. Furthermore , they made sure I purchased the truck I need and that I would feel comfortable hauling my 5th wheel More

by MDEGIULE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2026

Executive Dodge Jeep RAM responded

It’s great to hear Frank and Tyler made you feel at ease during your Ram 3500 purchase. We’re glad we could match you with a truck built to haul your 5th wheel camper comfortably and keep communication clear throughout the process. Wishing you smooth roads and safe journeys ahead. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 01, 2026

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Employee Rating

Great service , nice people to deal with. The service technician Mike is very helpful. Thank you. More

by JPPHILBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan

Jul 02, 2026

Executive Dodge Jeep RAM responded

Thanks for sharing your feedback. We’re delighted Mike provided helpful service for your RAM. We look forward to assisting you in the future. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 29, 2026

Dealership Rating
Employee Rating

Everybody at Executive Dodge Jeep Ram are awesome, from Sales to Service to Management, they’re all great people who get business done and do it in a professional, easy and fun way. You pretty much have a More

by Mike Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Executive Dodge Jeep RAM responded

We’re thrilled to hear you feel at home with our team and that every visit is professional and enjoyable. Thank you for entrusting your Jeep to us. We look forward to seeing you again soon. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 18, 2026

Dealership Rating
Employee Rating

Okay okay. ..im not convinced they know what's goin on with my car. cause they had me repair something 2 yrvago n problem still occurring so I fixed something th More

by LITTLECC2005
Recommend Dealer
No

Other Employees Tagged: Hector Quinones

Jun 21, 2026

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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