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Daniel Brennan
Daniel Brennan at Executive Dodge Jeep RAM

Daniel Brennan | Page 25

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.6
319 Reviews
4.6

319 Reviews

Write a Review

319 Reviews of Daniel Brennan

February 14, 2023

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Employee Rating

The service they gave me was very bad l when with a problem in my car l pay my money and they did not solve the problem l don’t not recommend this dealer to anyone, More

by Samue suazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Falconeri

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Feb 14, 2023

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 15, 2023

Samue suazo responded

I’m not interested in anything any more I’m looking for mechanic and save myself a headache l don’t want anything with dealer

February 14, 2023

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Employee Rating

Great service experience got in and out on schedule with no hassle. Appreciate the service More

by mnotarangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

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Feb 14, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 13, 2023

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Employee Rating

They ripoff people money. I will never go back. They were charging me 7500 to fix my car and I fix it with 500 dollars . More

by luis651209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 14, 2023

Executive Dodge Jeep RAM responded

Thank you for your review, Luis. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 07, 2023

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Employee Rating

Disappointed this times versus previous experiences. Took one hour forty minutes for a “scheduled” oil change and tire rotation. I had scheduled blood work for an upcoming surgery. Thought two hours and More

by PSLICATA
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2023

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 07, 2023

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Employee Rating

The "service advisor" says they will get back to you and never does. They give you a date to pick up your vehicle and it's not ready that day. Dan amd Mike were easy to talk to when they worked with my vehi More

by Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Falconeri , Howie Hafford

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Feb 07, 2023

Executive Dodge Jeep RAM responded

Y, Thank you very much for your feedback. We are sorry to hear you did not have the experience that you are used to. We always strive for the best customer service, and apologize for any inconvenience this has caused you. I would like the opportunity to speak to you further regarding this and see if we can resolve any outstanding issues you may have. Please feel free to give me a call directly. C.J. Smith- General Manager 203-678-6608

January 21, 2023

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Employee Rating

Great service, very professional, every time. I had been here for every service after purchase, they have always been great More

by infowillettcarpentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri , Howie Hafford

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Jan 22, 2023

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 19, 2023

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Employee Rating

Everyone was very nice and helpful but I waited 1 hr and 30 min for an oil change/rotation. More

by clareadele81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Falconeri , Howie Hafford

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Jan 20, 2023

Executive Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

January 17, 2023

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Employee Rating

The newly completed service drop off area is a wonderful improvement. Also, Dan Brennan, our service advisor, was extremely helpful. More

by NORTHDOWNS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2023

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 17, 2023

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Employee Rating

The dealer Did not provide a loaner vehicle and did not wash my truck, when I bought my truck frim them that is what they promised More

by JOSEL.RODRIGUEZREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Falconeri , Howie Hafford

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Jan 17, 2023

Executive Dodge Jeep RAM responded

Josel, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jan 18, 2023

JOSEL.RODRIGUEZREYES responded

Jose Rodriguez 21 sorrento rd Wallingford (203)317-9395 When I bought my truck from executive jeep at Wallingford, they were very proud to offer the wagoneer client service, which it was supposed to be a “VIP service” so far I have not experience any VIP service aftee dropping off my truck for service I have to walk home. I owed a 2007 chevrolet avalanche, I brought it to my local dealer for service in 2022 and the dealer gave me a loaner vehicle without me asking me for it. I did not buy the truck from this dealer and it was the first time me using this dealer, which I will be buying a new truck from them.

January 14, 2023

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Employee Rating

Wonderful job. Thank you very much for your patience. Happy New Year to ALL of you More

by LOURDES Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri , Howie Hafford

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Jan 16, 2023

Executive Dodge Jeep RAM responded

Lourdes, Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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