Daniel Brennan
Daniel Brennan at Executive Dodge Jeep RAM

Daniel Brennan | Page 25

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.6
324 Reviews
4.6

324 Reviews

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324 Reviews of Daniel Brennan

March 15, 2023

Dealership Rating
Employee Rating

From the time I walked in the door the staff was accommodated and very professional. I would recommend highly this dealership. More

by renee.luongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Miller, Mike Falconeri , Miranda McBride, Evie Reyes

Mar 16, 2023

Executive Dodge Jeep RAM responded

Thanks, Renee, for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 13, 2023

Dealership Rating
Employee Rating

Two times I went there for an oil and filter change and the technician never cleaned the frame off and oil dripped in my driveway and I had to bring it back cuz I didn't know if it was leaking More

by Shooter.118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

Mar 14, 2023

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 09, 2023

Dealership Rating
Employee Rating

Friendly service people, comfortable waiting area with coffee and water. All around great experience there. More

by DAVE413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

Mar 12, 2023

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, Dave, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 01, 2023

Dealership Rating
Employee Rating

Great costumer service very helpful for ordering parts also fast service turn around A+ rating from steadfast logistics More

by Re022487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri , Dave Grestini, Bryan Smart

Mar 02, 2023

Executive Dodge Jeep RAM responded

Thank you so much for the five-star review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 15, 2023

Dealership Rating
Employee Rating

Very accommodating getting me a loaner vehicle and dropping it back off to hertz for me. Professional, quick responses via text. Answered my questions in depth and ensured my vehicle was 100% before i More

by gturcio16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

Feb 15, 2023

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 14, 2023

Dealership Rating
Employee Rating

The service they gave me was very bad l when with a problem in my car l pay my money and they did not solve the problem l don’t not recommend this dealer to anyone, More

by Samue suazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Falconeri

Feb 14, 2023

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 15, 2023

Samue suazo responded

I’m not interested in anything any more I’m looking for mechanic and save myself a headache l don’t want anything with dealer

February 14, 2023

Dealership Rating
Employee Rating

Great service experience got in and out on schedule with no hassle. Appreciate the service More

by mnotarangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

Feb 14, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 13, 2023

Dealership Rating
Employee Rating

They ripoff people money. I will never go back. They were charging me 7500 to fix my car and I fix it with 500 dollars . More

by luis651209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 14, 2023

Executive Dodge Jeep RAM responded

Thank you for your review, Luis. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 07, 2023

Dealership Rating
Employee Rating

Disappointed this times versus previous experiences. Took one hour forty minutes for a “scheduled” oil change and tire rotation. I had scheduled blood work for an upcoming surgery. Thought two hours and More

by PSLICATA
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2023

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 07, 2023

Dealership Rating
Employee Rating

The "service advisor" says they will get back to you and never does. They give you a date to pick up your vehicle and it's not ready that day. Dan amd Mike were easy to talk to when they worked with my vehi More

by Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Falconeri , Howie Hafford

Feb 07, 2023

Executive Dodge Jeep RAM responded

Y, Thank you very much for your feedback. We are sorry to hear you did not have the experience that you are used to. We always strive for the best customer service, and apologize for any inconvenience this has caused you. I would like the opportunity to speak to you further regarding this and see if we can resolve any outstanding issues you may have. Please feel free to give me a call directly. C.J. Smith- General Manager 203-678-6608

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