Daniel Brennan
Daniel Brennan at Executive Dodge Jeep RAM

Daniel Brennan | Page 27

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.6
319 Reviews
4.6

319 Reviews

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319 Reviews of Daniel Brennan

December 15, 2022

Dealership Rating
Employee Rating

Service was excellent and worker was very pleasant. Everything done in a professional manner. Would recommend More

by cathylane3752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Cathy, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 15, 2022

Dealership Rating
Employee Rating

This service department is always fantastic and I would highly recommend them to other customers. More

by LISA.HERDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2022

Executive Dodge Jeep RAM responded

Lisa, Thank you for your business and this service review. We're happy to hear Daniel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 13, 2022

Dealership Rating
Employee Rating

Had an oil consumption issue with my 2018 Promaster city. Took about a month to get the ok to change the engine. During that time I called for status a few times and could never get anyone in service, or a c More

by Portobuilding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

Dec 13, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 11, 2022

Dealership Rating
Employee Rating

Always pleasant, they always explain thoroughly what work needs to be done, always make sure I’m on another oil change planning I finish one, there have been times that I thought something needed repairing a More

by BECROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri , I’m sure everyone is great - just don’t know everyone’s name who I’ve dealt with

Dec 12, 2022

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 11, 2022

Dealership Rating
Employee Rating

Everyone was very informative answering my many questions and concerns with knowledge and complete courtesy More

by phyllisgrassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

Dec 12, 2022

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Phyllis, for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 10, 2022

Dealership Rating
Employee Rating

Mike in the service dept was very helpful and straight forward. Did not have any problems. Love the way my jeep came out. Runs like I just drove it off the showroom floor. Very pleased. Thank you. More

by timdebo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

Dec 12, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 10, 2022

Dealership Rating
Employee Rating

They gave me a false diagnosis with the filters and the battery. and they broke a piece and I had to pay for it. More

by Yermin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Falconeri

Dec 15, 2022

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 09, 2022

Dealership Rating
Employee Rating

Disappointed. I was told one price on the phone 80-100 and ended up being 150.00 . More

by SARA.DICICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri

Dec 12, 2022

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Sara, we'd love to address your concerns in detail. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 08, 2022

Dealership Rating
Employee Rating

I feel as though the communication was barely there while getting service. The problem was also not fixed. More

by JILLIAN.CHICANO
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Falconeri

Dec 12, 2022

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Jillian, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 07, 2022

Dealership Rating
Employee Rating

Friendly and polite ,finished ahead of schedule. No problems.I will come for my next service More

by sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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