Daniel Burciaga

Dealership is very clean, service advisor was very respectful and courteous. Felt very comfortable with his attitude. I commend Jerrymiles Esmele respectful and courteous. Felt very comfortable with his attitude. I commend Jerrymiles Esmele More

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No communication on the vehicle and status. Showed the vehicle was completed and dropped off but was not. Manager called after a message was sent to GM but didn't seem to care or want to make Showed the vehicle was completed and dropped off but was not. Manager called after a message was sent to GM but didn't seem to care or want to make it right. Just horrible customer service all around. More

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Great service and amazing attention to the customer! Would highly recommend to everyone looking to invest in a new car! Would highly recommend to everyone looking to invest in a new car! More

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Done better in the past. Work not done professionally this time around. Service advisor was awol. Work not done professionally this time around. Service advisor was awol. More

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You need to improve communication between dealer and customer, I can not accept that my vehicle was there for over a week without knowing the reason until I went there to ask what was going on. I mean customer, I can not accept that my vehicle was there for over a week without knowing the reason until I went there to ask what was going on. I mean no communication by phone or electronic mail More

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Great, quick service and staff is very friendly. They had my vehicle ready before the time i was told. They had my vehicle ready before the time i was told. More

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Best dealer this side of the Mississippi, I am always treated like I’m part of the family. Aaron takes care of both my vehicles and always keeps me informed of all repairs, Services due, recall’s etc. A treated like I’m part of the family. Aaron takes care of both my vehicles and always keeps me informed of all repairs, Services due, recall’s etc. All members of the Shamaley group 1 Ford family are my family. Thanks to you all for great service. More

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Great customer service. Vehicle was ready in a timely manner. And they loved Chucky. Friend till the end Vehicle was ready in a timely manner. And they loved Chucky. Friend till the end More

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The whole experience from initial call to make appointment and dropping the vehicle was an excellent . appointment and dropping the vehicle was an excellent . More

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Good and fast service, people very nice and also good prices for services, thank you prices for services, thank you More

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