Daniel Camara

Have been with this shop for more than 20 years, two cars, all decent works! Will come back again. cars, all decent works! Will come back again. More

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Bad services misleading customers from service advisor to managers. Recommend unnecessary works cost thousands of dollars. I recently had a highly dissatisfactory experience with service advisor Tereza Guzm managers. Recommend unnecessary works cost thousands of dollars. I recently had a highly dissatisfactory experience with service advisor Tereza Guzman. Her recommendations were deceptive and misleading, suggesting that I pay over $4200 to replace almost the entire exhaust system. I declined to follow her advice and was then charged a diagnostic fee of more than $200. It is worth noting that no actual diagnostic work was conducted, as the condition of the exhaust system is visible to the naked eye and her recommendations were incorrect. In reality, I only needed to replace the rusted bolts, nuts, and gaskets, which would have cost less than $200, including parts and labor, at an independent mechanic's shop. I also had previously encountered an instance where I felt misled by her, and another situation arose where she refused to honor a discount oil change coupon, incorrectly stating that my vehicle necessitates synthetic oil, thus invalidating the coupon, whereas I was aware that my car operates on conventional oil, which I had used during a prior service at her dealership. More

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THEY ALL ARE VERY EFFICIENT. I REALLY APPRECIATE THEIR TRUE PROFESSIONALISM . THE SERVICE WAS EXCELLENT !!! I REALLY APPRECIATE THEIR TRUE PROFESSIONALISM . THE SERVICE WAS EXCELLENT !!! More

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Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More

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Excellent and reliable service. Clear and useful explanations. Prompt timely completion, quicker than I expected Clear and useful explanations. Prompt timely completion, quicker than I expected More

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Sean was very polite and carefully listening. Service was fast and meaningful. Waiting accommodation is great! Service was fast and meaningful. Waiting accommodation is great! More

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over charge labor 1352$ for fix the small wire and did a very bad job. very bad job. More

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Inspite buying 2020 new Highlander highbreed I am having hard time maintaining this car. I The car hase been in garage for the most of for five months in seevice and no one can figure out what part of the e hard time maintaining this car. I The car hase been in garage for the most of for five months in seevice and no one can figure out what part of the engine is the problem and I have bewn forced to loose many manhours and the problem still persists. I am so disapointed because toyota is not willing tk help. Please help me. More

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Always excellent dependable service. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. More

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Excellent service department. . Can get an appointment easily and they service the car on time . Can get an appointment easily and they service the car on time More

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