Daniel Erickson

Thorough explanations, including why some work wasn't needed, were clear and accompanied with pricing (which was lower than other dealers). Only complaint: touch up paint tube was pricey: $14-$15 . Sta needed, were clear and accompanied with pricing (which was lower than other dealers). Only complaint: touch up paint tube was pricey: $14-$15 . Staff was helpful and available for updates and questions. Very positive experience! More

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They keep you informed of the progress through texting so there are no surprises. The waiting room is nice and clean and snacks are abundant. there are no surprises. The waiting room is nice and clean and snacks are abundant. More

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Service completed on time as promised at a price lower than originally quoted by Daniel. than originally quoted by Daniel. More

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Very efficient! Daniel got me going right away! Got me out quick! And closer to my home than Racine was! Daniel got me going right away! Got me out quick! And closer to my home than Racine was! More

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Brought my Highlander in for tire rotation in yesterday. I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwar I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwards to apologize and compensate me for my wasted trip. I was truly impressed with the level of concern and responsibility they took to make sure I was happy. Mistakes happen, T of B made it right. More

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Very pleased with professionalism and care taken to when concern was brought up to the service department concern was brought up to the service department More

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The staff I encountered was very friendly and helpful. I was able to get the job done without any issues. I did enjoy the snacks and coffee available in waiting area. Thank you I was able to get the job done without any issues. I did enjoy the snacks and coffee available in waiting area. Thank you More

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Friendly, knowledgeable customer service people assisted me with my business at my new vehicle check up. Kyle and Daniel informed me what was needed and I am satisfied with the outcome. me with my business at my new vehicle check up. Kyle and Daniel informed me what was needed and I am satisfied with the outcome. More

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Another great experience at Brookfield Toyota! Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flaw Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flawlessly by the experienced technicians in short order. I sense that the dealership has a great corporate culture. More

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Daniel Erickson once again was great to work with! He kept me apprised of my service and reached out to me the next day to assure my satisfaction. He kept me apprised of my service and reached out to me the next day to assure my satisfaction. More

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