Daniel Erickson

Very pleased with professionalism and care taken to when concern was brought up to the service department concern was brought up to the service department More

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Brought my Highlander in for tire rotation in yesterday. I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwar I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwards to apologize and compensate me for my wasted trip. I was truly impressed with the level of concern and responsibility they took to make sure I was happy. Mistakes happen, T of B made it right. More

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The staff I encountered was very friendly and helpful. I was able to get the job done without any issues. I did enjoy the snacks and coffee available in waiting area. Thank you I was able to get the job done without any issues. I did enjoy the snacks and coffee available in waiting area. Thank you More

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Friendly, knowledgeable customer service people assisted me with my business at my new vehicle check up. Kyle and Daniel informed me what was needed and I am satisfied with the outcome. me with my business at my new vehicle check up. Kyle and Daniel informed me what was needed and I am satisfied with the outcome. More

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Another great experience at Brookfield Toyota! Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flaw Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flawlessly by the experienced technicians in short order. I sense that the dealership has a great corporate culture. More

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Daniel Erickson once again was great to work with! He kept me apprised of my service and reached out to me the next day to assure my satisfaction. He kept me apprised of my service and reached out to me the next day to assure my satisfaction. More

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My service experience was great. Daniel Erickson my service advisor immediately texted me after check in, and forwarded me the inspection report minutes later. The promised duration Daniel Erickson my service advisor immediately texted me after check in, and forwarded me the inspection report minutes later. The promised duration of the service was 60-90 minutes, and it was completed in 45 minutes! Daniel also made an appointment for some stains to be removed from my seats as well. Fantastic experience that will keep me coming back again! More

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I love going to Napleton and having Daniel Erickson to help me with the service I need. I ALWAYS appreciate his service because he knows what he is doing and is always friendly and helpful. I appreciate help me with the service I need. I ALWAYS appreciate his service because he knows what he is doing and is always friendly and helpful. I appreciate him very much when I bring my car in. Thanks again! More

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Daniel was very helpful when I came in for route maintenance for my Toyota Venza. maintenance for my Toyota Venza. More

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Dan in service advisor was exceptional My car was serviced and ready in a very reasonable time. Thank you serviced and ready in a very reasonable time. Thank you More

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