Daniel Frye | Page 3

I was treated as a valued customer from the minute I walked in for the service department. I was kept informed about the service needed and recommended. Everything thing done in a timely manner. Great s walked in for the service department. I was kept informed about the service needed and recommended. Everything thing done in a timely manner. Great service from every department. More

by kathleenblakeley Verified Customer Verified Customer

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This dealership has a hometown feel about it. They treat you like their own family. They treat you like their own family. More

by lcrews49 Verified Customer Verified Customer

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Very friendly. Daniel was very helpful and informative. Kept me in the loop. Polite and professional Daniel was very helpful and informative. Kept me in the loop. Polite and professional More

by dion_cole1975 Verified Customer Verified Customer

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Daniel is always so helpful to me. I trust him completely. I always ask for him. He is very polite I trust him completely. I always ask for him. He is very polite More

by ptebow Verified Customer Verified Customer

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Friendly and helpful I guess did their job ok. ..oil wasn't fully synthetic to be priced that high? They used a blend and no more than 5 quarts from what I gathered? That's a pricey oil change ? ..oil wasn't fully synthetic to be priced that high? They used a blend and no more than 5 quarts from what I gathered? That's a pricey oil change ? More

by Stevelj56 Verified Customer Verified Customer

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The service department got my truck in and fixed in a timely manner once they got the software update from Ford motor Company to fix the problem. Still have more issues with the software and they are wai timely manner once they got the software update from Ford motor Company to fix the problem. Still have more issues with the software and they are waiting on Ford motor Company for more updates. More

by steve.carls Verified Customer Verified Customer

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Daniel & Westtown were great to work with. They communicated well with me & really seemed to care about getting my vehicle fixed properly. They communicated well with me & really seemed to care about getting my vehicle fixed properly. More

by midwestlandinfo Verified Customer Verified Customer

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These are amazing people. They were booked for a week but helped me and my children out when our car broke down on our cross country drive. We were able to get back on the roa They were booked for a week but helped me and my children out when our car broke down on our cross country drive. We were able to get back on the road and get back home safe. If they didn’t help us, I don’t know what we would have done. Let alone their diagnosis was able to prevent a severe car crash because my breaks were failing and caliper was seizing. I am so thankful! More

by diva.reisman Verified Customer Verified Customer

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5 Star service. A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have cho A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have chosen a Family who never forgets you. They truly have heart and care !!! Because WESTOWN FORD in Jacksonville IL ....... ARE BUILT 💙 FORD 💙 TOUGH 💙 !!!!!!! More

by loveisallweneed828 Verified Customer Verified Customer

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Daniel checked on my extended warranty to ensure it covered the replacement of the tire pressure gauge sensor and got back to me in a timely fashion. He was able to order the replacement part and sche covered the replacement of the tire pressure gauge sensor and got back to me in a timely fashion. He was able to order the replacement part and schedule my appointment. The the day of the service I was in and out in under 30 minutes the staff was courteous and efficient. More

by Wgbj4 Verified Customer Verified Customer

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