Daniel Harden

At the Landrover Princeton Dealership you are not made to feel like a number but you are made to feel important. The service is tremendous and they really care about their customers. I found this to be espec feel like a number but you are made to feel important. The service is tremendous and they really care about their customers. I found this to be especially true of our sales representative, Dan Keane as well as the General Manager, Frank DeCraine. More

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⭐⭐⭐⭐⭐ I can’t say enough great things about Land Rover Princeton! I’ve been a customer for almost 10 years, and every single experience has been exceptional. Hands down, this is the best customer service Princeton! I’ve been a customer for almost 10 years, and every single experience has been exceptional. Hands down, this is the best customer service I’ve ever received from any dealership. A huge thank you to Shawn Mansell, Andre Mutone, Wall Baba, and Frank DeCraine for making this experience so seamless and enjoyable. From the moment I walked in, they made me feel welcomed, valued, and completely taken care of. They are professional, knowledgeable, genuinely kind, and go above and beyond to make the entire process easy and stress-free. It’s rare to find a team that consistently delivers this level of service year after year, and that’s exactly why I’ll continue coming back. If you’re looking for a dealership that truly puts its customers first, Land Rover Princeton is the place to go. I can’t recommend Shawn, Andre, Wall, Frank, and the entire team highly enough. Thank you all for another amazing experience! More

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Working with Wali and the dealership was a smooth and enjoyable experience. Very organized and painless process. enjoyable experience. Very organized and painless process. More

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Pleased with the service of my vehicle and the friendly help they provided. They also have a great looking showroom. help they provided. They also have a great looking showroom. More

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Exceptional Service and Diagnostic Expertise** I want to specifically highlight the incredible experience I had working with my service advisor, Daniel Harden, during my recent visits to Land Rover Princ to specifically highlight the incredible experience I had working with my service advisor, Daniel Harden, during my recent visits to Land Rover Princeton. Not only was he incredibly amazing to work with from a customer service standpoint, but his technical knowledge is absolutely top-notch. I brought my 2020 Range Rover Sport Autobiography in and mentioned a very specific, mild low-speed vibration I was feeling at around 1,000 RPM. Instead of brushing it off, trying to upsell me, or throwing expensive parts at the problem, Daniel Harden listened carefully and was completely spot-on with his assessment of the transmission's behavior. It is incredibly rare to find an advisor who genuinely listens to the customer, understands the mechanical nuances of these complex vehicles, and operates with such honesty and transparency. He made sure my vehicle was dialed in perfectly and saved me from a massive, unnecessary diagnostic headache. If you are taking your vehicle to Land Rover Princeton, I highly recommend asking for him directly! More

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Daniel H in service was excellent. I was updated in a timely manner as to the service needed for my vehicle. I would highly recommend Princeton Land Rover! I was updated in a timely manner as to the service needed for my vehicle. I would highly recommend Princeton Land Rover! More

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The entire staff was amazing. Dan was fantastic and got us exactly what we wanted! Dan was fantastic and got us exactly what we wanted! More

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Would certainly recommend Jeannette, she is professional, patient, and responsive. She provided a great car-buying experience for this returning customer. patient, and responsive. She provided a great car-buying experience for this returning customer. More

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Land Rover Princeton returned my vehicle with damage that was not present at the time it was dropped off for service. I brought my vehicle in for a driver-side sun visor repair. While in their care, the d was not present at the time it was dropped off for service. I brought my vehicle in for a driver-side sun visor repair. While in their care, the dealership caused significant damage to the rear passenger door, including a visible hole that was not present at drop-off. The dealership initially accepted responsibility, took possession of the vehicle, and provided me with a loaner while the damage was being addressed. However, they later reversed course and began denying liability. They are now attempting to attribute the damage to prior unrelated repair history, referencing a Carfax report. The dealership has intake documentation and photos showing the vehicle was received without this damage, and that the condition changed while it was in their care. Despite this, they have refused to repair the damage and are attempting to shift responsibility. I have escalated this to Land Rover corporate and now have an open case. I have also filed an insurance claim, a police report, and am obtaining a second body shop opinion due to the lack of resolution. Very disappointing experience from a luxury brand. I strongly recommend documenting vehicle condition thoroughly before leaving it here. I will update this review if the issue is resolved. More

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Best ever. Love this dealership every one is amazing super great. Will recommend this dealer to all! Love this dealership every one is amazing super great. Will recommend this dealer to all! More

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