Amazing customer service!
Daniel is very knowledgeable not only about the trim choices but explaining the electronics etc. Jorge knew his stock and was able to identify a vehi
Daniel is very knowledgeable not only about the trim choices but explaining the electronics etc. Jorge knew his stock and was able to identify a vehicle with our preferred specs! They made the whole process easy and pleasant! They are very personable and friendly! We have purchased vehicles before and the high quality has remained consistent! We always recommend our friends and family to Vera! Thanks again!
More
by bfern15
Verified Customer
Verified Customer
Aug 01, 2024 -
Vera Cadillac responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Daniel, Jorge, and our team here at Vera Cadillac are glad to have you as a customer.
Experience The Vera Difference
Jorge Morales
General Sales Manager
My service advisor Christopher took care of my issue and
kept me informed. He setup my the pickup of my vehicle and drop off my rental car. They did a great job!
kept me informed. He setup my the pickup of my vehicle and drop off my rental car. They did a great job!
More
by rdavis31
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Vera Cadillac responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you again for choosing Vera Cadillac; we look forward to having you as one of our valued customers for many more years to come!
Experience The Vera Difference
Gustavo Rodriguez
Service Director
May 29, 2024 -
rdavis31 responded
Gustavo took care of my concerns during my finances. I appreciate his and the Vera Staff for making this experience fast and easy!
Great service!
They truly care for the customer! I will definitely come back. Amazing dealer!
They truly care for the customer! I will definitely come back. Amazing dealer!
More
by LINA_ECHAVARRIA
Verified Customer
Verified Customer
Other Employees Tagged:
Lucy Gomez
May 19, 2024 -
Vera Cadillac responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Lina, please do not hesitate to let us know. We are always happy to help!
Experience The Vera Difference
Jorge Morales
General Sales Manager
This is the best dealer in USA.
Especial attention like family. Chris, Daniel and Nestor they have the best customer service.
Especial attention like family. Chris, Daniel and Nestor they have the best customer service.
More
by YAMILAPIEDRA22
Other Employees Tagged:
Gabino Ramos
, Chris Cobos-Vera, Néstor advisor
May 11, 2024 -
Vera Cadillac responded
Yamila, Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Chris, Daniel, and Nestor. It was a pleasure having you at the dealership. We appreciate your review!
Experience The Vera Difference
Jorge Morales
General Sales Manager
May 12, 2024 -
YAMILAPIEDRA22 responded
Also I forgot to mention Gabino is an excellent person and amazing our experience with him.
Love Vera Cadillac!
Extremely knowledgeable, efficient and nice at all times.
I would recommend to friend and family
I would recommend to friend and family
More
by rdavis31
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2024 -
Vera Cadillac responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac.
Experience The Vera Difference
Gustavo Rodriguez
Service Director
Daniel is not only an excellent salesman.
He is also a good person. He is very receptive and always willing to help you. He made the process very easy and fast. At the end must say that I an
He is also a good person. He is very receptive and always willing to help you. He made the process very easy and fast. At the end must say that I an extremely satisfy with him and the dealership. I strongly recommend Vera Cadillac.
More
by casadov
Verified Customer
Verified Customer
Mar 03, 2024 -
Vera Cadillac responded
It's fantastic to hear that Daniel provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac!
Experience The Vera Difference
Jorge Morales
General Sales Manager
Pleasant experience, I was very happy that I wasn't being
pushed into anything, add-ons, warranties, tire protection etc. For me that is important and I'll definitely be back but I'm not sure I'll ever want
pushed into anything, add-ons, warranties, tire protection etc. For me that is important and I'll definitely be back but I'm not sure I'll ever want to sell my Blackwing! Daniel H was very responsive to my needs and still is when I have questions post purchase. Dan seemed genuinely happy for me when I got my car and I think he was, he's a good guy.
More
by SMERRIAM99
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Hernandez
Mar 03, 2024 -
Vera Cadillac responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Daniel! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Experience The Vera Difference
Jorge Morales
General Sales Manager
Picked up the car, found the problem, cleaned it,
delivered it back. Provided a rental and exp MJ aired the problem
delivered it back. Provided a rental and exp MJ aired the problem
More
by h.r.quadracci
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Hodari Bazemore
Jan 18, 2024 -
Vera Cadillac responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Experience The Vera Difference
Gustavo Rodriguez
Service Director
Great experience premium prompt service super friendly
will definitely send referrals love my new ride
will definitely send referrals love my new ride
More
by joy.llossas
Verified Customer
Verified Customer
Jan 18, 2024 -
Vera Cadillac responded
Thank you, Joy! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Experience The Vera Difference
Jorge Morales
General Sales Manager
Great experience I am back with Vera Cadillac, Daniel and
the whole sales Manager were great!
the whole sales Manager were great!
More
by 280035
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Hernandez
Jan 17, 2024 -
Vera Cadillac responded
Thank you so much for your kind words for Daniel, and for taking the time to leave us this wonderful feedback!
Experience The Vera Difference
Jorge Morales
General Sales Manager