Excellent and honest service.
The staff is very polite and helpful. I had a very comfortable experience.
The staff is very polite and helpful. I had a very comfortable experience.
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by hifzahayee
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Volkswagen of Duluth responded
Thank you so much for the kind words! At VW of Duluth, we pride ourselves on delivering honest, top-notch service to every customer. We’re thrilled to hear that our team made your experience comfortable and positive. If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!
Great service from Dan and everyone.
Communicated great and made the process smooth and easy.
Communicated great and made the process smooth and easy.
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by reecejohnson60
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Volkswagen of Duluth responded
Reece:
Thank you for your wonderful review! We're so glad to hear that Dan and the team provided you with great service and made the process smooth and easy. Clear communication is key for us, and it's great to know we hit the mark.
If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to seeing you again!
Daniel was very professional and did everything to make
my first experience with their service department as best as it could be.
my first experience with their service department as best as it could be.
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by Jess A
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Volkswagen of Duluth responded
Thank you so much for your kind words, Jess! We're thrilled to hear that Daniel provided you with such a positive first experience in our service department. Our team always strives for excellence, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Great service and staff.
Appreciate being kept informed as the process goes on regarding the status of my vehicle and any problems that are come across.
Appreciate being kept informed as the process goes on regarding the status of my vehicle and any problems that are come across.
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by sherwood2619
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Volkswagen of Duluth responded
Thank you for sharing your feedback with us. We’re glad to hear you appreciated our service and communication throughout the process. However, it looks like there might have been some aspects of your experience that didn't meet your expectations. We’d love to hear more about what could have been improved so we can ensure a better experience in the future. Please feel free to reach out to us directly at 218.722.6989 to speak with the service department with any additional comments or concerns. Thank you for your time!
I recently had the pleasure of working with Dan at
Volkswagen, and I can't say enough good things about the experience. From the moment I walked in, Dan made sure I felt valued and heard. He was incre
Volkswagen, and I can't say enough good things about the experience. From the moment I walked in, Dan made sure I felt valued and heard. He was incredibly knowledgeable, patient, and genuinely committed to resolving the issue with my car. Dan kept me informed every step of the way, making sure I understood what was happening and why.
Volkswagen as a company also exceeded my expectations. The level of professionalism and care they showed in handling my car issue was outstanding. They went above and beyond to ensure my car was back on the road quickly and in perfect condition. I left feeling confident in both the service I received and the integrity of the brand.
Thank you, Dan, and the entire Volkswagen team, for turning a potentially stressful situation into a positive experience. I highly recommend both Dan and Volkswagen for anyone in need of exceptional service!
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by jen36
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2024 -
Volkswagen of Duluth responded
Thank you so much for your thoughtful 5-star review! We’re delighted to hear about your positive experience with Dan and the VW of Duluth team. It's wonderful to know that Dan made you feel valued and informed throughout the entire process—his commitment to excellence truly shines through.
We’re also thrilled that our team's professionalism and dedication exceeded your expectations. It’s always our goal to make every visit smooth and stress-free, so we're glad to have achieved that for you.
Thank you for recommending us! We’re always here for you, and we look forward to assisting you again in the future. Safe travels!
Everything was good ok ok ok k k k k k k k k k k
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by reedraceing
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2024 -
Volkswagen of Duluth responded
Thank you so much for the 5-star review! We're thrilled to hear that your experience with VW of Duluth was a positive one. Our team works hard to ensure that every visit is top-notch, and we're glad it shows. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to serving you again!
Daniel was fantastic to work with - he listened to my
concerns, had the technicians address those concerns, and then clearly enumerated all the maintenance items my vehicle needed and help me prioritize
concerns, had the technicians address those concerns, and then clearly enumerated all the maintenance items my vehicle needed and help me prioritize them.
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by wendyfuller70
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2024 -
Volkswagen of Duluth responded
Wendy, thank you so much for your wonderful review! We're thrilled to hear that Daniel provided such great service and addressed all your concerns. It's fantastic to know that he communicated clearly and helped you prioritize your vehicle's maintenance. We appreciate your feedback and look forward to assisting you again in the future!
I was on vacation with my 3 kids in Duluth.
We were just about to head home to Minneapolis when I noticed my tire pressure light come on. I called VW Duluth and Daniel told me he could get me i
We were just about to head home to Minneapolis when I noticed my tire pressure light come on. I called VW Duluth and Daniel told me he could get me in for a quick fill and pressure check on the tires. They found a nail in my tire during the check up. They were completely booked with appointments all day, but Daniel said he would be worried about us driving all the way back to Minneapolis, especially with the kids. We had about a 40 minute wait, but Daniel was able to get us in for a quick tire patch. I was so grateful for their kindness and their help. Nice team, good humans.
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by meghanloginov
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Volkswagen of Duluth responded
Thank you so much for the glowing review! We're thrilled to hear that Daniel and our team were able to assist you so efficiently and with care. It’s great to know that we could get you back on the road safely and make your vacation a little less stressful. Your kind words mean a lot to us. If you ever find yourself in Duluth again, please don't hesitate to stop by. Safe travels to you and your family!
Service people were very friendly and they did a great
job working on my car.
job working on my car.
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by enrtut
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2024 -
Volkswagen of Duluth responded
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the work done on your car. If you need anything else or have any questions, don't hesitate to reach out. Safe driving!
Dan was amazing.
The belt was recently changed but was told it was needed to be changed. Kinda sketchy
The belt was recently changed but was told it was needed to be changed. Kinda sketchy
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by blakek1515
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2024 -
Volkswagen of Duluth responded
Thank you so much for your 5-star review! I’m glad to hear Dan provided excellent service. We always strive to be transparent and ensure that our customers only get what they truly need. If you ever have any concerns or questions about our recommendations, please feel free to reach out. You can contact the service department directly at 218.322.1099. Your trust means a lot to us!
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5 yrs, 6 mos
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