Brendon did a wonderful job from start to finish.
He was knowledgable, straight forward, kept me updated on availability, but without making me feel pressured. Genuinely nice human being.
He was knowledgable, straight forward, kept me updated on availability, but without making me feel pressured. Genuinely nice human being.
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by sarahsbradley12
Apr 09, 2023 -
sarahsbradley12 responded
thanks
Lina and Dan were both extremely professional and
provided wonderful customer service. We highly recommend both of them.
provided wonderful customer service. We highly recommend both of them.
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by Kamcotts
Apr 01, 2023 -
Toyota of Gladstone responded
Thank you so much for sharing this with us! We are so happy to have had the opportunity. Please let us know if you need anything at all. Welcome to the family.
Great experience, good people.
I always do my business with them. I have always been a satisfied customer.
I always do my business with them. I have always been a satisfied customer.
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by travisthommen
Other Employees Tagged:
Dolf Nuno
, Kenny Khzam
Mar 30, 2023 -
Toyota of Gladstone responded
Thank you very much, and welcome to the Toyota of Gladstone family!
They did an absolutely amazing job!
From the time we got there to the time we left. I was extremely grateful for the employees that helped me at Toyota Gladstone for getting me my first
From the time we got there to the time we left. I was extremely grateful for the employees that helped me at Toyota Gladstone for getting me my first new car! 😎 Extra big shoutout to Dean, Daniel, and Eli for the extra hard work and effort 💪🏼 If you’re looking to buy a new car I highly recommend checking this location out!
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by Wm85
Other Employees Tagged:
Kristin DeMars, Dean Truong
Mar 26, 2023 -
Toyota of Gladstone responded
We really appreciate your business and kind words about working with our team. Thank you so much!
Daniel and Kenny were both very helpful and patient in
the purchasing process. We enjoy coming here.
the purchasing process. We enjoy coming here.
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by jennyfer.gonzalez1
Other Employees Tagged:
Kenny Khzam
Mar 26, 2023 -
Toyota of Gladstone responded
Thank you so much!
Kenny was a delight to work with.
He helped me find a car that fit my needs and will save me a lot on gas!
He helped me find a car that fit my needs and will save me a lot on gas!
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by Justincharleskelly
Other Employees Tagged:
Kenny Khzam
Mar 23, 2023 -
Toyota of Gladstone responded
We appreciate your business, and welcome to the Toyota of Gladstone family!
Kenny Khzam and Daniel were really helpful in getting the
deal on the 2023 RAV4 LE. Ask for Kenny for a good deal
deal on the 2023 RAV4 LE. Ask for Kenny for a good deal
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by russmabry7
Other Employees Tagged:
Kenny Khzam
Mar 21, 2023 -
Toyota of Gladstone responded
Thank you!
Worked with Kenny, Vic and Daniel who were all
professional, helpful, attentive to our wishes, and were easy to work with.
professional, helpful, attentive to our wishes, and were easy to work with.
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by Whughson1
Other Employees Tagged:
Kenny Khzam, Vic Meese
Mar 18, 2023 -
Toyota of Gladstone responded
We appreciate your business!
They are the best.
Great customer care and good people. I recommend highly. See u there.
Great customer care and good people. I recommend highly. See u there.
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by Edwardcbarrow
Other Employees Tagged:
Kenny Khzam, Vic Meese
Mar 21, 2023 -
Toyota of Gladstone responded
Thank you!
Be Very Cautious.
This dealership does not have honest business practices. They practice the bait and switch with false advertising. They offer “Express Car Buying” th
This dealership does not have honest business practices. They practice the bait and switch with false advertising. They offer “Express Car Buying” that is 100% online through their website. I picked out a Toyota Tacoma, that was dealer discounted, and followed the instructions to buy it online. After I was hooked, I received a call from a sales person letting me know that the dealer discount expired 3 weeks ago, but they have the exact truck and I would have to pay $3,000 more. The sales person tried using the excuse that they don’t update the inventory on their website frequently. Such a poor excuse for a major dealership and not acceptable. They refused to honor the price, which is unacceptable for good management that runs a tight ship. Clearly, mistakes are common and they would be out of business if they had to fix them all. Either it is lousy management full of mistakes, or they are using false advertising to sell cars. Whichever the case, it is not professional.
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by Aaron
Jan 14, 2023 -
Toyota of Gladstone responded
Thank you for sharing this with us Aaron. We appreciate your honesty and can understand your frustration. We are ruled by technology that is backed by the human touch and sometimes things do fall through the cracks. The truck you found on our Express Store was actually sold to another dealership and was priced at that discount to the public before that took place and that discount was based on that VIN it was not an open offer on all our Tacomas that were in stock or incoming units at that time. We are still open to discussing a discount on another unit with you but we can not offer that pricing any longer. This is not a bait and switch as we do not have a need nor do we have the desire to mislead anyone into doing business with us. We are a full disclosure dealership and it does say on our Express Store That all vehicle prices are subject to change and vehicles are subject to prior sale and may not be available when you are ready to purchase.
In short, we do our best but sometimes fall short we own that and apologize for our misgivings.
Thank you for understanding.
Kindly
Toyota of Gladstone Management
Jan 14, 2023 -
Toyota of Gladstone responded
Thank you for sharing this with us Aaron. We appreciate your honesty and can understand your frustration. We are ruled by technology that is backed by the human touch and sometimes things do fall through the cracks. The truck you found on our Express Store was actually sold to another dealership and was priced at that discount to the public before that took place and that discount was based on that VIN it was not an open offer on all our Tacomas that were in stock or incoming units at that time. We are still open to discussing a discount on another unit with you but we can not offer that pricing any longer. This is not a bait and switch as we do not have a need nor do we have the desire to mislead anyone into doing business with us. We are a full disclosure dealership and it does say on our Express Store That all vehicle prices are subject to change and vehicles are subject to prior sale and may not be available when you are ready to purchase.
In short, we do our best but sometimes fall short we own that and apologize for our misgivings.
Thank you for understanding.
Kindly
Toyota of Gladstone Management