Daniel Lugo

Alec was wonderful to work with! He was friendly, professional but also fun while we went through the grueling process of car shopping. We had a general idea of what we were looki He was friendly, professional but also fun while we went through the grueling process of car shopping. We had a general idea of what we were looking for and he helped us land the perfect vehicle that had everything we always talked about in wanting for our next vehicle, but I honestly didn't think we'd ever get! More

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Prior to the purchase of my vehicle the sales team was very helpful; answering questions, making accommodations, etc. After my purchase however, my questions and requests for help went unanswered by my s very helpful; answering questions, making accommodations, etc. After my purchase however, my questions and requests for help went unanswered by my sales man various sales managers, the general manager and the finance team. Finally after 3 weeks someone reached out to me to answer my questions. It was very frustrating. More

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Car service ( maintenance department) were not trustworthy I came to them 3 times for the same issue and lost 3 days I don’t appreciate that. trustworthy I came to them 3 times for the same issue and lost 3 days I don’t appreciate that. More

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I had a great experience at this dealership Thank you for your expertise and help for your expertise and help More

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Very responsive very professional. They quoted a new Tundra. They were low on the trade in nice place very knowledgeable staff I would recommend They quoted a new Tundra. They were low on the trade in nice place very knowledgeable staff I would recommend More

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It was a pleasure to purchase my car at Heritage Toyota. Very helpful in getting what I need, the sales rep Dumitru went above and beyond. Very helpful in getting what I need, the sales rep Dumitru went above and beyond. More

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Dimitri was amazing. So kind, friendly, thorough, and efficient. We will definitely return the next time we buy a car. He offered to pick up our car in order to program t So kind, friendly, thorough, and efficient. We will definitely return the next time we buy a car. He offered to pick up our car in order to program the 2nd key which made our experience so special. He did our paperwork ahead of time so we didn’t have to stay as long. I made several changes and he was very patient with me. More

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Stopped in to check out a car. Adam was exceptionally helpful and worked to match me with a great car. Highly recommend this Heritage Toyota in Harrisburg as they have always been Adam was exceptionally helpful and worked to match me with a great car. Highly recommend this Heritage Toyota in Harrisburg as they have always been very courteous and helpful when I brought my car for service. I decided to buy my new car from them and have to commend Adam and the sales team for their patience, courtesy, and diligence. Looking forward to enjoying my new RAV4! More

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My experience with Zach Hebb was super relaxed and he got me such a great rate for a brand new Hybrid. If you are thinking about getting a new car on carvana or carmax because you don’t like the stress of go me such a great rate for a brand new Hybrid. If you are thinking about getting a new car on carvana or carmax because you don’t like the stress of going to a dealership, think again because Zach was honestly more helpful at narrowing down our options (which are even overwhelming online themselves) and I am referring him to our family on future purchases. Dan Lugo was an all star finance manager that got me a rate that blew my mind, allowing me to afford a new car instead of a used one with the amount I save over the term. Oh, and if you aren’t thinking you need it, the warranties they offer are highly competitive, on par with aftermarket warranties that you have to wait for reimbursement of future repair and also the stellar customer service you’ll receive from them. 5 star rockstars More

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We had an awesome experience e from Beginning to end - my first contact was via internet with a call from Dumitru- about my inquiry for a grand Highlander. He was not pushy and explained some options - an my first contact was via internet with a call from Dumitru- about my inquiry for a grand Highlander. He was not pushy and explained some options - and said to give a call if I needed anything f else. It was refreshing to not have a “pushy “ sale. This was anything but- we actually bought without driving. We scheduled a date and time for pick up. He kept in constant contact letting me know if the car arrival - I also had a few question here and there and he answers On his day off! Customer sec is was outstanding - the paper work was ready when we arrived. He also offered financing but not pushy about it either - so o went with their financing and they were lower than my credit union by a quarter percent! This was probably one of most enjoyable experience buying a car - I will use him I the near future for my kids vehicle! More

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