Daniel Ortiz

Our sales representative was excellent (above and beyond). The financing person was great as well. Everyone was very nice. The insurance person was very annoying and the only true stressor of the day beyond). The financing person was great as well. Everyone was very nice. The insurance person was very annoying and the only true stressor of the day. More

by TMCOLE79 Verified Customer Verified Customer

Report | Print

It’s ok not bad not so good. I still didn’t answers for some of my questions that I asked them I still didn’t answers for some of my questions that I asked them More

by youssef Verified Customer Verified Customer

Report | Print

Phil was an outstanding salesman from start to finish. He’s extremely knowledgeable about the products and took the time to answer every question without making the process feel rushed or pressured. On to He’s extremely knowledgeable about the products and took the time to answer every question without making the process feel rushed or pressured. On top of that, he’s just a great guy all around—easy to talk to, honest, and genuinely focused on helping you make the right decision. He made the entire experience smooth, stress-free, and actually enjoyable, which isn’t something you always expect when buying a car. If you’re heading to Mazda Naples, I highly recommend asking for Phil—you’ll be in great hands. More

by XBRIELLEBURKE Verified Customer Verified Customer

Report | Print

Realmente insatisfecho hacen cosas que no estan en lo hablado y agregando servicio que no te han platicado sin consentimiento. hablado y agregando servicio que no te han platicado sin consentimiento. More

by Reyes.nbv Verified Customer Verified Customer

Report | Print

Everyone was nice, but we could not reach a deal on a new leased car. leased car. More

by jae111 Verified Customer Verified Customer

Report | Print

The facility is very clean and professional. Sam Johnson was exceptional offering outstanding customer service and kindness. Sam Johnson was exceptional offering outstanding customer service and kindness. More

by DRCONDE2000 Verified Customer Verified Customer

Report | Print

Excellent Service. People i worked with were highly professional. I am very happy with my purchase. People i worked with were highly professional. I am very happy with my purchase. More

by AANSARI0 Verified Customer Verified Customer

Report | Print

my google review: BUYER BEWARE! I recently visited Naples Mazda, and my experience with the dealership was extremely disappointing. After agreeing on pricing, I was taken to the fin I recently visited Naples Mazda, and my experience with the dealership was extremely disappointing. After agreeing on pricing, I was taken to the finance office where they attempted to slip in over $4,000 in add‑ons that were never discussed or authorized. These included items I did not request and would never have knowingly approved. The finance manager rushed through the paperwork, provided no explanation of what I was signing, and clearly hoped I wouldn’t notice the extra charges. If I hadn’t stopped to review every line item myself, I would have been charged thousands more than the agreed‑upon price. This kind of behavior erodes trust and reflects poorly on dealerships. Buyers deserve transparency, clear explanations, and honest pricing—not surprise add‑ons at the closing table. I strongly recommend reviewing every document carefully and insisting on full disclosure before signing anything at these locations. FILING FORMAL COMPLAINT WITH Florida Attorney General Also, when I got the car home, I noticed it is covered in overspray of some sort. My fault for not inspecting the vehicle more closely. BE CAREFUL OF THIS PLACE!! More

by curtis21 Verified Customer Verified Customer

Report | Print

If I could rate it a 0 I would. This has been a miserable experience and every step has been messed up by the incompetent people that work at this dealership. This has been a miserable experience and every step has been messed up by the incompetent people that work at this dealership. More

by JOSHUABARTON07 Verified Customer Verified Customer

Report | Print

The team at Naples Mazda was superb in answering all our questions and making the purchase of our new vehicle a pleasurable experience! questions and making the purchase of our new vehicle a pleasurable experience! More

by bjohns1 Verified Customer Verified Customer

Report | Print