Daniel Ricciardi

Once again Danny went above and beyond to help me figure out what was wrong with my door, ordered the part ahead of time, and helped understand my warranty. AND he was kind enough not to laugh at my face wh out what was wrong with my door, ordered the part ahead of time, and helped understand my warranty. AND he was kind enough not to laugh at my face when I learned that there is a key inside my fob I didn’t know existed for 3 years (I promise I’m intelligent in other ways lol). Thanks again to everyone, and Daniel; I’ll be back in a couple of weeks for my oil change! More

by natywantspeace Verified Customer Verified Customer

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Great service! I especially like the video they send of everything the tech inspected. Pretty good coffee too. I especially like the video they send of everything the tech inspected. Pretty good coffee too. More

by sanath.srey Verified Customer Verified Customer

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Always a great experience at Chapman Nissan. I don’t go any where else for services I don’t go any where else for services More

by kimberly.williamson1 Verified Customer Verified Customer

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Danny is a gem! Service, inspection, Emissions and called to let me know exact price! Excellent in every way! Service, inspection, Emissions and called to let me know exact price! Excellent in every way! More

by freddieganno Verified Customer Verified Customer

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Was kept informed about the service being performed on my vehicle and also about work needed in the next few months. vehicle and also about work needed in the next few months. More

by Spawn1947 # Verified Customer Verified Customer

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I had a great experience with the Nissan service team. Even though the replacement part I needed had been discontinued and they were unable to supply it directly, they were still extremely helpful and rec Even though the replacement part I needed had been discontinued and they were unable to supply it directly, they were still extremely helpful and recommended that I purchase the part from a reputable third-party supplier. Once I found the part, they installed it, thoroughly tested the vehicle, let it run to make sure there were no leaks or overheating issues, and completed a test drive to confirm everything was operating properly. Their communication, honesty, and willingness to work with an outside part made the entire process much easier. The vehicle is now running perfectly. I truly appreciate the excellent service and would definitely recommend this Nissan location to anyone needing quality and professional automotive work. More

by Trey535xi Verified Customer Verified Customer

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Everyone at the dealership is very nice, excellent service, but I did not get a video of the person working on my car. service, but I did not get a video of the person working on my car. More

by annettesabb Verified Customer Verified Customer

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I felt very comfortable and secure with the service I received especially Dwayne he was able to explain in plain language what was needed for my vehicle received especially Dwayne he was able to explain in plain language what was needed for my vehicle More

by TARIBREAZEALE Verified Customer Verified Customer

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I like that I can have the confidence that they know what they are doing in my car. Danny is super helpful and always answers my questions kindly; even when they are dumb! they are doing in my car. Danny is super helpful and always answers my questions kindly; even when they are dumb! More

by natywantspeace Verified Customer Verified Customer

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The service department at Chapman Nissan delivers an exceptional customer experience, staffed by highly efficient and technically proficient professionals. In particular, Dwayne Thompson provided great exceptional customer experience, staffed by highly efficient and technically proficient professionals. In particular, Dwayne Thompson provided great service, demonstrating a steadfast commitment to transparent communication by keeping clients thoroughly informed of their vehicle's ongoing requirements. A defining feature of their service care is the integration of a comprehensive digital video inspection during the servicing process. This provides an exemplary level of operational transparency, reinforcing absolute confidence in the quality and integrity of their automotive care. I highly recommend Dwayne and the Chapman Nissan team for their professionalism, and I fully plan to return to this dealership for all of my future vehicle service needs. More

by Ani Verified Customer Verified Customer

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