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Dwayne Thompson
103 Reviews
103 Reviews
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103 Reviews of Dwayne Thompson
June 09, 2026
Horrible customer service. Treated our issue with utter disregard. Bad-to-nonexistent communication. Someone needs to teach them how to treat people who rely on their expertise Treated our issue with utter disregard. Bad-to-nonexistent communication. Someone needs to teach them how to treat people who rely on their expertise to advise. More
by lisa@lisahoma.com
Verified Customer
June 05, 2026
great experience from hello. Dan is a great guy always goes over everything with me. Dan is a great guy always goes over everything with me. More
by rs5339
Other Employees Tagged: Marc Bear, Daniel Ricciardi, Jahaira Roman
June 05, 2026
Great experience from the time Dwayne opened my car to let me out. Went in for oil change. Give me the recommended service for my miles with no pressure. It was a good deal so I agreed. I thought I w let me out. Went in for oil change. Give me the recommended service for my miles with no pressure. It was a good deal so I agreed. I thought I would be all day but it was in and out. More
by alfred020704
June 04, 2026
My most recent work at Chapmann Nissan was very satisfactory, especially the help of Mr. Dwayne Thompson. However, I have a serious complaint regarding my visit to Chapman Nisan earlier in April satisfactory, especially the help of Mr. Dwayne Thompson. However, I have a serious complaint regarding my visit to Chapman Nisan earlier in April regarding a required annual vehicle inspection. On this occasion, April 13, I I believe I was overcharged about $900 and I a have not been able to obtain assistance on this matter. I am at a complete loss regarding how to resolve this. I would appreciate any assistance anyone could offer me. Can someone please contact me? More
by FRANNYMEIERS
June 04, 2026
Phenomenal efficient experience. The customer service and expertise of the service staff was impeccable. I would highly recommend Chapman. The customer service and expertise of the service staff was impeccable. I would highly recommend Chapman. More
by m4dkzmf63
Other Employees Tagged: Daniel Ricciardi
May 27, 2026
Paid to get ipdm which they said needed replacing left my deposit got a call about an hour later saying that the ipdm was not the problem so they charged 228$ for a diagnostics to tell me a problem that was deposit got a call about an hour later saying that the ipdm was not the problem so they charged 228$ for a diagnostics to tell me a problem that was known and refunded the rest the ipdm fixed itself I guess or just another misdiagnosis from Chapman Nissan And lied saying that they resolved the issue when I haven’t heard from them since More
by jameeljones1229
Other Employees Tagged: Daniel Ricciardi, AJ Milone
May 26, 2026
Chapman Nissan services always awesome and every crew knowledgeable and friendly with cozy waiting room. I love it. knowledgeable and friendly with cozy waiting room. I love it. More
by diah_mccoy
Other Employees Tagged: Daniel Ricciardi, Jahaira Roman
May 23, 2026
Communication was my issue. When Dwayne left for vacation and AJ left the dealership I had no one to contact who could help me find out about my Kicks repair. The positive was When Dwayne left for vacation and AJ left the dealership I had no one to contact who could help me find out about my Kicks repair. The positive was that whoever worked on the car with the sublet body shop actually knew what they were doing and fixed the issue. However, I had no feedback or explanation for a repair that cost $500. on my recent purchase. I would have liked a photo of repair. I would like to thank the tech also. More
by bjosejoy
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