Dwayne Thompson
Dwayne Thompson at Chapman Nissan

Dwayne Thompson

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.8
129 Reviews
4.8

129 Reviews

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129 Reviews of Dwayne Thompson

July 22, 2026

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Great service and timely wouid highly recommend them to friends and family keep up the good work More

by jcincc7
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

July 22, 2026

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From start to finish everyone was very helpful ! I would recommend to everyone to use this dealership! More

by imangelb
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear

July 21, 2026

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The worst cost and mechanics. $310 later after a supposed coolant replacement was completed, my air is still not cold like before. Hence the reason I took it in for service. More

by nafissayoung
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Recommend Dealer
No

Other Employees Tagged: Daniel Ricciardi

July 20, 2026

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People that work there are very Nice and friendly very Helpful with all of my Questions about my vehicle More

by todd4025
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

July 19, 2026

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The dealership was clean and the employees were very friendly and professional. I would recommend the dealership to any one who drives a Nissan More

by 0424jayla
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

July 17, 2026

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Love the customer service. Takes the time to explain what is needed. Get things done in a timely manner. More

by PHIXD
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

July 14, 2026

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The Chapman Service Department is absolutely awesome! !! The staff is very efficient and friendly. Dwayne has always been very attentive and professional. More

by lisa.devine-darney
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Recommend Dealer
Yes
Jul 17, 2026

Chapman Nissan responded

Thank you, Lisa, for your wonderful 5-star review! We're thrilled to hear that you had another great experience with our Service Department. Dwayne and the entire team take great pride in providing efficient, friendly, and professional service, and we're delighted that his attentiveness continues to earn your trust. We truly appreciate your loyalty and look forward to serving you again at your next visit!

July 14, 2026

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Customer service is excellent. I been having my car service last few years and the staff is very professional and efficient. The wait is never too long. More

by adallday1479
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

Jul 14, 2026

Chapman Nissan responded

Thank you for your wonderful 5-star review! We truly appreciate your continued trust in Chapman Nissan over the years. It means a great deal to know that you've consistently experienced professional, efficient service and that we've been able to make your visits as convenient as possible. We value your loyalty and look forward to serving you for many years to come. Thank you for choosing Chapman Nissan!

July 11, 2026

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Always friendly and efficient service. Appointment times fit my schedule. Their location is fairly close to my home. It's been a pleasure dealing with them since we bought our car. More

by edward_c_english
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

Jul 13, 2026

Chapman Nissan responded

Thank you for your wonderful review! We're delighted to hear you've consistently experienced friendly and efficient service. It's great to know our convenient appointment times and location make servicing your vehicle easy, and we're honored to have earned your trust since you purchased your car. We truly appreciate your business and look forward to continuing to provide you with excellent service for years to come!

July 11, 2026

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Able to get parts quickly, installed as promised,cost as quoted. Work done on time. I was satisfied. More

by upstate49
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

Jul 14, 2026

Chapman Nissan responded

Thank you for your 5-star review! We're delighted to hear that your parts arrived quickly, everything was installed as promised, and the final cost matched your quote. Providing timely, dependable service with no surprises is exactly what we strive for. We appreciate your business and look forward to serving you again at Chapman Nissan. Safe travels!

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