Daniel Rodriguez | Page 4

This place has become much better with customer service. Very friendly and helpful with quick service Very friendly and helpful with quick service More

Report | Print

Great experience, friendly service, nice amenities. Didn’t take too much time to buy my new car which I appreciated. Didn’t take too much time to buy my new car which I appreciated. More

Report | Print

I have used the dealership to service my car since purchased. I have been very happy every time I have brought my car in. Daniel Rodriguez - my service advisor - has been very professional and kno purchased. I have been very happy every time I have brought my car in. Daniel Rodriguez - my service advisor - has been very professional and knowledgeable about cars in general. He is easy to talk with. He is a keeper! I also appreciated that I had a coupon for a discount for my oil change. I hope you continue offering them. It helps and keeps customers like me coming back. Also, the Lyft car rides always come within a very short amount t of time and makes it easy to drop the car off to take me home and then return with Lyft back to the dealership. More

Report | Print

The most efficient maintenance I've ever received on a vehicle. Daniel is informative the whole way through and leaves no questions unanswered. vehicle. Daniel is informative the whole way through and leaves no questions unanswered. More

Report | Print

My Volkswagen Marin service advisor Daniel, and the whole team there, are top notch. Satisfied customer for many years now! team there, are top notch. Satisfied customer for many years now! More

Report | Print

Daniel was awesome and went above and beyond to satisfy a first time customer. Will definitely return for future service. Kudos. first time customer. Will definitely return for future service. Kudos. More

Report | Print

Great service! Very friendly, professional and efficient! Actually makes taking your car in for a service a pleasure. Very friendly, professional and efficient! Actually makes taking your car in for a service a pleasure. More

Report | Print

Good and friendly service. Daniel reminded me of any work needed to be done before the warranty expires. Daniel reminded me of any work needed to be done before the warranty expires. More

Report | Print

Great place to have a car serviced at , friendly knowledgeable staff , great amenities , service done in timely manner, car was cleaned after service Advisor explained what was done and the full h knowledgeable staff , great amenities , service done in timely manner, car was cleaned after service Advisor explained what was done and the full health of the car More

Report | Print

For the last 6 years I’ve delt with VW dealership in San Rafael and the team there are all miserable, and borderline rude. Ryan O’Sullivan was my first meet and greet when dropping off my car and I hope for Rafael and the team there are all miserable, and borderline rude. Ryan O’Sullivan was my first meet and greet when dropping off my car and I hope for his sake he has another gig, communicating, smiling and walking with pride are not his strengths. He could care less about me, my car, or his job for that matter. Daniel, who was my mechanic, was nice via text, however, he sent me a video of my tires, and not only can I not hear him or understand the purpose of the video, but he forgot to put back my tire caps, so that’s something else I will need to address. Also, I stressed to the nice representative via phone that I was having issues with my windshield wipers, I was told by Ryan that my concerns were on record. I informed the VW that my wipers go off all the time and it drives me nuts and that my new wipers don’t seem to work. When picking up my car, Ryan said there was nothing wrong with my wipers. I live 1.7 miles away from the dealership and in that amount of distance my wipers went off 11 times, and my wipers still don’t work, so needless to say I’m beyond grateful for RainX, or else I wouldn’t be able to drive in this rain. More

Report | Print