Diego Torres

I live in texas and contacted Wayne Akers over a vehicle i wanted. Over the next couple days we made a deal. We settled at 29k otd. I bought a flight, sent them the pics of my non refundable flight so they i wanted. Over the next couple days we made a deal. We settled at 29k otd. I bought a flight, sent them the pics of my non refundable flight so they knew I was serious. I went the next day to get a cashiers check and sent it to them. The sales manger talked to me and said it was "an honest mistake" to drive the price up over 4k. Even though it clearly states it. We did have some choice words over this misunderstanding. I have contacted Ford head office and they sent an email, I sent an email. Ive been trying to contact the GM or SM (idk their titles) no one is willing to call me back. Not only is this a considered deceptive practices, also falls under FTC Act Section 5. This law makes it illegal for businesses, including car dealerships, to engage in unfair or deceptive acts or practices. Advertising a price that is not actually available can, in some circumstances, violate this law. Since no one wants to own up to the mistake im having to write this review to even get anyone's attention. More

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The team was friendly and easy to work with on the purchase, which made the process smooth. purchase, which made the process smooth. More

by KRISTINASHEAHAN Verified Customer Verified Customer

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Recommend coming here for my service. Anytime I need something I call Diego and he takes care of setting me up with Giovanni. Everytime I come they take such care of me and my car!! Anytime I need something I call Diego and he takes care of setting me up with Giovanni. Everytime I come they take such care of me and my car!! More

by BRITTCOLLETT84 Verified Customer Verified Customer

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My experience with Diego, Michael, Russ, and Shawntal was exceptional. I purchased two cars back-to-back, and this team executed the deals flawlessly. They are professional and efficient and work hard to ens exceptional. I purchased two cars back-to-back, and this team executed the deals flawlessly. They are professional and efficient and work hard to ensure your satisfaction. If you're in the market for a new car or truck, you must stop by Wayne Akers Ford in Lake Worth, Florida. You will not regret it! More

by John Verified Customer Verified Customer

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It was a seamless transaction with an attention towards customer service and quality vehicle delivery. customer service and quality vehicle delivery. More

by mmurphy845 Verified Customer Verified Customer

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Extremely pleasant experience and felt like I was getting the best deal possible. No pressure or hours sitting hostage to price haggling! the best deal possible. No pressure or hours sitting hostage to price haggling! More

by JWHEELHOUSE2 Verified Customer Verified Customer

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Diego and the team were friendly and knowledgeable and helped us understand our lease and all the options available. There was also transparency in terms from the start, unlike other dealerships. helped us understand our lease and all the options available. There was also transparency in terms from the start, unlike other dealerships. More

by JWHEELHOUSE2 Verified Customer Verified Customer

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JP and Shawntal were great. My interaction with Diego Torres, however, was disappointing and terrible at best. He said he’s the general sales manager of that dealership and if h My interaction with Diego Torres, however, was disappointing and terrible at best. He said he’s the general sales manager of that dealership and if he didn’t want to sell the truck to me, he’s not. Not a very good experience here every time I’ve come so take the other negative or neutral reviews into consideration. I just wanted to give them my money and another chance but this entire experience made me go elsewhere. Good customer service goes a long way and Diego Torres did not provide anything remotely close to that. More

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It was a great easy experience. I would come back and buy from Diego and Wayne Akers again I would come back and buy from Diego and Wayne Akers again More

by GAVIN4109 Verified Customer Verified Customer

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Great car buying experience. The staff was completely upfront,honest, professional, and quick. Thanks Ray and Cesar! The staff was completely upfront,honest, professional, and quick. Thanks Ray and Cesar! More

by HITMANGIO9 Verified Customer Verified Customer

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