Danielle Mcdiarmid | Page 35

He was very attentive, knowledgeable and possesses excellent customer service skills. I am very satisfied with my auto repair. excellent customer service skills. I am very satisfied with my auto repair. More

by TACANYA32 Verified Customer Verified Customer

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They were able to bring a mobile unit to my house and fix the car. They arrived on time. the car. They arrived on time. More

by SRT Verified Customer Verified Customer

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I’ve asked for management to contact me 4 separate times. They refuse to give me any indication of when they will repair the damage to the rear bumper that was caused be the malfunction of the backup camera They refuse to give me any indication of when they will repair the damage to the rear bumper that was caused be the malfunction of the backup camera that is on recall. They promised back in October to call me when the replacement part was available. After not hearing back for over 6 months I called them again to find out and turns out now the part is available and the damage happened before I could get an appointment. All the representatives took photos of the damage and promised I would be connected by a manager. The agent on the phone promised a manager would call. Still nothing… since the purchase in 2017 I have had nothing but issues with the vehicle including tint started to peel within a year and their answer was not our problem. Interior trim peeling. Paint started to peel after 3 years again not our problem. Ford does not stand behind their products. They are obviously a sub par product that they know is crap and won’t stand behind. And they sent a driver that can’t drive a stick shift. Luckily the guy dropping off the driver could. You would think they would check the type of vehicle before sending a driver. More

by DVita Verified Customer Verified Customer

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In my case the dealer accomplished to what they said in a timely and very professional way. Their people where always very polite and knowledgeable. a timely and very professional way. Their people where always very polite and knowledgeable. More

by LUIS.HENKLE Verified Customer Verified Customer

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Brought my truck in for an oil change. All good, quick and hassle free. Erik has been excellent so far. Reason for a 4 rate on the dealer it’s because the last time, they scratched my mirr All good, quick and hassle free. Erik has been excellent so far. Reason for a 4 rate on the dealer it’s because the last time, they scratched my mirror, minor scratch but still, and they don’t want to take responsibility. I been a client for years and years and never complained about anything. But will see how it settles down. Thanks, Manuel Rojas 561-983-3852 More

by Manny Verified Customer Verified Customer

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Danielle was very nice to talk to. The whole process was easy. Thanks for picking up and bringing back my car. No missed work The whole process was easy. Thanks for picking up and bringing back my car. No missed work More

by carolyn_halle Verified Customer Verified Customer

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If you need your car or truck fixed on a Saturday your sol and if Saturday is your only day of your silver unless you need a oil Change sol and if Saturday is your only day of your silver unless you need a oil Change More

by George111776 Verified Customer Verified Customer

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Great place to receive expert care for your car. My service writer Yovonne solved all my problems and offered expert advice. Many friendly faces throughout the entire dealership. My service writer Yovonne solved all my problems and offered expert advice. Many friendly faces throughout the entire dealership. More

by Jfernsel1 Verified Customer Verified Customer

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I was very disappointed when my service advisor told me I needed a A/C control panel and in all reasonable findings my other mechanic found out it was the battery and the A/C just had to be re-set. They nev needed a A/C control panel and in all reasonable findings my other mechanic found out it was the battery and the A/C just had to be re-set. They never commented on the battery Huh! I got my battery for free on warranty at Beiter Battery and only charge me $175 for reset, when your service man said $1,200 +. More

by DLADY1964DN Verified Customer Verified Customer

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Helpful and courteous personnel. Free pickup and delivery for car to be serviced very convenient Free pickup and delivery for car to be serviced very convenient More

by DJ106CG Verified Customer Verified Customer

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