

Dealership Experience
1 yr
Industry Experience
12 yrs, 1 mo
Languages Spoken
English
80 Reviews
Write a Review80 Reviews of Danielle Morales
May 06, 2025
Quick and easy considering the amount of work done. Cassandra was with me every step of the way. Cassandra was with me every step of the way. More
Other Employees Tagged: Jonathan Jordan, Brandon Mundy, Cassandra Numnum, Nichole Weldon, Joshua Stafford
May 03, 2025
Great deal on my tires. I shopped prices and they were still less than even the big box stores. Will be back! I shopped prices and they were still less than even the big box stores. Will be back! More
Other Employees Tagged: Brandon Mundy
April 25, 2025
Joshua made sure all of the issues with my truck were fixed and helped me get a rental when the repair took a long time. fixed and helped me get a rental when the repair took a long time. More
Other Employees Tagged: Jonathan Jordan
April 23, 2025
Amazing service, they will always get my business, no matter what! Thanks Tristan and Rob! matter what! Thanks Tristan and Rob! More
Other Employees Tagged: Jonathan Jordan, Brandon Mundy, Cassandra Numnum, Nichole Weldon, Joshua Stafford
April 21, 2025
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Other Employees Tagged: Jonathan Jordan, Brandon Mundy, Cassandra Numnum, Lidia Pearsall, Nichole Weldon, Joshua Stafford
April 21, 2025
After having the generator replaced on my hybrid F-150 at Ford Stivers, every warning light in the vehicle lit up, a clear sign of a serious issue. When I returned to the shop, I was told the truck suddenly Ford Stivers, every warning light in the vehicle lit up, a clear sign of a serious issue. When I returned to the shop, I was told the truck suddenly needed updates for every single module and that this would resolve the problem. That explanation is illogical. Software updates don’t just vanish. This points to a hardware or electrical issue, likely tied to the installation of the new generator. Despite explaining this for two days, I was still hit with an $800 bill to “update” modules that were fully up-to-date before the generator was replaced. Even the technician admitted he had never seen every module require updates at once. The only justification I received was, “Ford pushes out updates all the time, so get used to it.” Yes, Ford sends updates—but not to every module simultaneously. That’s common sense. The refusal to acknowledge fault and the reliance on weak excuses reflects poorly on Ford Stivers. After just three days and two short drives, every warning light is back on—and I’m back at the shop again. It’s no wonder there are never any loaner vehicles available: they can’t keep cars out of the service bay. This experience has shown me that Ford Stivers lacks both accountability and genuine customer care. More
Other Employees Tagged: Cassandra Numnum
April 19, 2025
Ken was our sales person, not sure who Danielle is, Ken remembered me and so many things I told him on the phone before we came in the showroom. Cassandra, our service advisor, was awesome, called each mo remembered me and so many things I told him on the phone before we came in the showroom. Cassandra, our service advisor, was awesome, called each morning with an update, advised and connected us with the person who could help us. I would recommend her to anyone who is getting servic More
Other Employees Tagged: Asher Shurafa, Cassandra Numnum , Ken, our salesperson was great

