Danil Weih | Page 21

Was running about 15 minutes late. When I arrived, one of the driver's asked what I needed today. I informed them that I had a service appointment. They checked and said someone would be with me shortly. Pro the driver's asked what I needed today. I informed them that I had a service appointment. They checked and said someone would be with me shortly. Probably had s 2-3 minute wait prior to be waited on. Once Mr Weih waited on me he completed everything in a timely and professional manner. Received a loaner car. Car was ready when promised, clean and in good condition.1st service, rotated tires and checked fluids didn't change oil due to mileage of approximately 3600 miles. Overall satisfied, definitely would recommend. More

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Filter replacement due to recall Comfortable waiting area. Service associate kept me informed during the whole process. The filter needed was in stock which meant that I didn’t have t Comfortable waiting area. Service associate kept me informed during the whole process. The filter needed was in stock which meant that I didn’t have to make a return trip. All associates encountered were very friendly and made sure that I didn’t need anything. More

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Excellent customer service. The representative was very professional and provided great responses to my maintenance requests. He was also very friendly abdcpersonable. He had a great personality and I felt professional and provided great responses to my maintenance requests. He was also very friendly abdcpersonable. He had a great personality and I felt like he was communicating honestly with me. More

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Very Professional and Timely Danil got me in and out in a timely manner and kept me in the loop along the way. Tech Steven did a great job as well. And really appreciated the vi Danil got me in and out in a timely manner and kept me in the loop along the way. Tech Steven did a great job as well. And really appreciated the video he sent to me in regards to my service. Much appreciated! More

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Routine Service Maintenance It's never fun to have to take your car in for service, even if it's routine. However, Danil was great in explaining what was necessary for my 20K ch It's never fun to have to take your car in for service, even if it's routine. However, Danil was great in explaining what was necessary for my 20K check up. He's professional and through in his explanations. And the maintenance was completed in a timely manner as promised. More

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Great AGAIN Service personnel at Jim Hudson Lexus IS nothing short of outstanding. Great communicators and fabulous technicians. Always a pleasure to interact w Service personnel at Jim Hudson Lexus IS nothing short of outstanding. Great communicators and fabulous technicians. Always a pleasure to interact with these professionals. They are the best More

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What can I say but the Jim Hudson Lexus Dealership is the best auto dealer in the state! I’ve purchased 5 autos from them in the past 11 years and have been pleased with every one best auto dealer in the state! I’ve purchased 5 autos from them in the past 11 years and have been pleased with every one More

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ROUTINE SERVICE-OIL CHANGE; CLEANED hEADLAMPS Appointment easily made. Attendant was very courteous and knowledgeable. Reviewed my service record to advise if additional service was needed. Wor Appointment easily made. Attendant was very courteous and knowledgeable. Reviewed my service record to advise if additional service was needed. Work was done promptly and efficiently. Have always had a positive experience with routine maintenance. worked with Melvin Austin More

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Excellent service I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these requests. Now, though, since you have already pissed me off, I will tell you how I REALLY feel about my visit. My ten year-old GS 460 died in the road because of a "stoppage in the drainage system" which caused "overflow water to shut down the computer" which in turn caused me to have it towed to the dealer. Once there, service was prompt, professional, courteous, and satisfactory, EXCEPT for the cost. If you believe anyone could be happy about paying $778 to fix such a BS failure you are insane. I remain happy with our LS 500 (our eighth Lexus) and the dealership, but see this as a Lexus failure. I will probably not replace this vehicle with a ninth Lexus. More

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Daniel was very professional ,helpful,knowledgeable and very nice. He is a very nice young man. Keep him don't let him go. He is the best. very nice. He is a very nice young man. Keep him don't let him go. He is the best. More

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